The New Rules of Engagement: Digitization

Posted on December 16th, by a Guest Contributor in Business and Workplace. No Comments

Yvonne Sell and Georg Vielmetter recently wrote Leadership 2030, a new book outlining how 6 powerful trends are impacting life as we know it. They identified these 6 megatrends as Globalization 2.0, Environmental Crisis, Demographic Change, Digitization, Individualization and Technology Convergence.

In this series of blog posts, Monick Evans of the Hay Group will cover each of these trends in turn and share her thoughts on how they impact engagement, and what they might mean for us as professionals as well as for us as employees.  The first in the series covered Individualization.  Today she discusses Digitization.

 

Digital Help or Digital Hindrance?

With the powerful megatrend Digitization already upon us: what does it means for you and your job and for the way you manage others?

 

Digital Help

You can do anything you want in the virtual world.  There are apps for pretty much everything, insomniacs can find people to talk to any time of the night and you can get advice whenever you ask for it (and even when you don’t if you look at Twitter!). So all this digital stuff should be making our lives easier right?

In many ways yes it should.

Digitization is all about the blurred boundaries between our work and personal lives as a result of technology. It’s about being “switched on 24/7” and it means many of us can work flexibly from anywhere at any time, which helps us find the work/life balance that works for us. Living 2 ½ hours away from my office means I regularly work from home just to stay sane!

In the workplace, Digitization can definitely be a huge advantage; advances in smartphones, apps, Facebook and Twitter for example are a great way to stay connected to our clients and our colleagues across timezones in a simple, engaging and fast way. They keep us agile and flexible, we can react in an instant to the latest bit of news.

 

Digital Hindrance

So what’s the downside? Well if like me, you weren’t born into a world of Clouds, I-phones, Lync, Messenger and Twitter, you’re not a Digital Native. My kids will be (they can already work the Sky TV box better than I can). That means there’s a whole heap of training we need to make sure that we use technology to save time in our jobs, rather than waste time.

And what if you feel you should constantly be “wired” so you can respond immediately to your client’s late night emails? Aren’t you at risk of getting stressed or burnt out? And if you only communicate with your manager on email, how will they spot the signs and be able to help you?

Then there’s the problem of being discreet. How do we know what’s appropriate for us to share online? The world of social media is so quick that it’s easy to act on impulse, but by doing that we could be damaging our company’s brand – or even our client’s brand – just by a click of a button.

 

Digital Ready

If you work in a role in HR, then these problems are soon going to be your problems. What training do people need and how can you keep them up to speed with new technologies and digital trends? How can you prevent employee burn out? And how can you best engage your people around your brand so that they want to protect rather than damage it?

Research on this new megatrend shows that people’s expectations are changing about how they use technology at work and that if companies want to keep their talent motivated, they’ll need to adapt fast because:

  • Younger workers – or Digital Natives – want to be connected all the time. Removing a Smartphone from someone when they turn up for work is like removing an arm. (Interestingly, a major retailer in the UK that banned mobile phones on the shopfloor is now piloting the use of them again to keep people motivated)
  • People will demand that their company supports them with different devices and technical support to keep them working, especially if employees are travelling for their jobs
  • A pressure to always be online could lead to stress and burnout for some, that managers still need to look out for and manage
  • Employees can easily find out online how their salaries compare to other firms (and then they can easily apply for another job if they want to)
  • People want to work when they want to work – that might be in the middle of the night, whereas your manager wants to speak to you when the sun’s still out. Managers will need to measure ‘outputs’ differently and look at performance rather than just hours
  • We’re all human and we still need some personal contact. Managers can’t rely on virtual communications and meetings – we still want to see people face-to-face

 

Digital Balance

So stop and have a think about your own job for a moment. How do these changes to the workplace affect you or the people you manage? How can you get the best out of using technology and mitigate the worst?

Try answering a few questions to see how well you think you’re doing amidst Digitization:

Yes / No
Digital Help?
Is technology helping you save time in your job?
Does technology help you stay in touch more easily with your clients or colleagues?
Do you feel technology gives you more flexibility to work from anywhere at anytime?
Do you have the technical support you need to keep those devices working at all times?
Are you using technology to showcase how great your company’s product or ideas are?
Digital Hindrance?
Be honest, are you slightly addicted to checking your messages? (even if someone is talking to you)
Does your Smartphone go wherever you go (including to bed)?
Have you ever had an online ‘rant’ about something or someone then instantly regretted it?
Does your manager expect you to answer emails 24/7? (and do you expect the same from your direct reports or colleagues?)
Have you ever felt totally exhausted and at risk of burnout because you never really switch off from using technology?

 

How did you get on? If you generally answered “Yes” to more Help than Hindrance, then you’ve probably found a great way of using technology in your life.

But if you answered “No” to any of these questions, maybe now’s the time to put that device down and have a proper conversation in the real world rather than the virtual world. Given that when I see my kids playing, they’re often copying Mummy on the phone sending messages and moaning when a webpage won’t load fast enough, then maybe it’s time I did just that….

See you next time, I’m off to meet a real friend for a real drink and a real chat rather than a virtual one, it’s much more fun.

 

How well do you think people in your organization are adapting to the digitization trend? I’d love to hear your thoughts.

 

Photo Credit

About the Author: Monick Evans is an Associate Director at global management consultancy Hay Group. With 20 years experience in organizational research, HR and change consulting, Monick has worked with some of the world’s best known multinational companies to deliver leading edge employee engagement programmes. Monick works closely with key stakeholders, including CEOs, Executive Teams, HR, OD and Communications professionals to help align their employee survey programmes with business strategy. The topics she is discussing in this series of blog posts can also be found in the Hay Group report The new rules of engagement.


5 Characteristics Great Women Leaders Share

Posted on December 9th, by a Guest Contributor in Leadership. No Comments

Throughout the years, women have faced – and continue to face – numerous challenges when it comes to succeeding in business. Yet despite significant challenges, female leaders are becoming more and more common – and they’re making a positive and powerful impact on society.

What are some characteristics that great women leaders share? We’ve put together a list of 5 of the best traits of powerful female leaders, as well as a few inspirational quotes from real women who are paving the way for future generations – in politics, business and beyond.

“Hope and change are hard-fought things.” – Michelle Obama

1. They work hard

Women who excel in leadership roles have a clear vision of what they want and what they need to do to get there. Their personal and professional goals are important to them, and obtaining success (whatever that means to them) is at the top of their list. They’re aware that it takes hard work and commitment to succeed, and they’re willing to work to achieve it.

Women leaders often need to juggle multiple roles or balance different areas of life in order to focus on their careers and professional aspirations. But they know with complete clarity what they want, and they’re willing to do what it takes to get there. The enthusiasm and strength these women possess is apparent to all who meet them, in both professional and personal settings.

 

“It doesn’t matter who you are, or where you come from. The ability to triumph begins with you.” – Oprah Winfrey

2. They recognize their own strengths (and weaknesses)

Great women leaders have a strong understanding of their own gifts, and they understand the significance of these strengths and the role they play in their ability to succeed. Great leaders know what they can do well, and they use these assets to their advantage to help them excel in what they want to do.

Conversely, great women leaders also know their own weaknesses. Instead of letting weaknesses limit them, however, great leaders surround themselves with people who can support them and make them better.

 

“A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but ought to be.” – Rosalynn Carter

3. They take risks

The greatest women leaders are confident in making decisions, even when those decisions are difficult or represent big risks. They rarely procrastinate or hesitate, and they are are remarkably assertive and influential. They don’t wait for direction – they jump in and get things done. They’re known for coming up with innovative solutions, because they aren’t afraid to take big risks or question rules and regulation in order to get the results they want.

Perhaps most importantly, as Margaret Thatcher reminds us below? Great women leaders aren’t afraid to ruffle a few feathers when it comes to getting things done.

 

“If you just set out to be liked, you would be prepared to compromise on anything at any time, and you would achieve nothing.” – Margaret Thatcher

4. They welcome change and challenges

Successful women leaders don’t just embrace challenges – they face them head-on. Moreover, they are excellent listeners, they seek out feedback, and they are genuinely interested in what others have to say about the issues they are faced with. Highly respected women listen to multiple points of views before they decide on the best possible decision.

Great women leaders welcome challenges, but they also welcome change. Women who are frontrunners in any industry embrace change, because they know that true progress can only be achieved through adaptation and innovation.

 

“I don’t run away from a challenge because I am afraid. Instead, I run toward it because the only way to escape fear is to trample it beneath your feet.” – Nadia Comaneci

5. They have a strong desire to make a difference

All great leaders, regardless of gender, should be kindhearted and giving of themselves. This is a trait that’s even more evident in great women leaders, in every field and from all walks of life. Truly successful leaders not only have an incredible desire to lead, but also to help others and make a difference.

The most successful female leaders believe in the value of paying it forward, and they practice what they preach.

 

“I would rather make mistakes in kindness and compassion than work miracles in unkindness and hardness.” – Mother Teresa

 

What characteristics do you think great women leaders share?

 

Photo Credit

About the Author: Abby Perkins is Editor in Chief at Talent Tribune, where she writes about people, technology and HR software.

 


The New Rules of Engagement: Individualization

Posted on November 18th, by a Guest Contributor in Business and Workplace. 2 comments

Yvonne Sell and Georg Vielmetter recently wrote Leadership 2030, a new book outlining how 6 powerful trends are impacting life as we know it. They identified these 6 megatrends as Globalization 2.0, Environmental Crisis, Demographic Change, Digitization, Individualization and Technology Convergence.

In this series of blog posts, Monick Evans of the Hay Group will cover each of these trends in turn and share her thoughts on how they impact engagement, and what they might mean for us as professionals as well as for us as employees.

 

“I want, I need, I get”

A new megatrend called Individualization is coming: here’s what it means for you, your job, and for the way you manage others.

 

I Want

Usually it’s my 6-year old daughter saying “I want, I want, I want” when she sees the latest ad on TV for a new doll or toy. When you’re her age, it seems fine to just ask for what you want. But as we grow up, many of us stop asking.

But that’s about to change. Soon it’ll be okay for you to ask for exactly what you want in your job, whatever your age, background or role. Why? Because there’s a big new megatrend that’s here called Individualization.It’s one of 6 global trends that two of my colleagues have just written about in their new book, Leadership 2030.

Individualization is about how we want to be treated at work as unique and valued. It means we want managers to care about us as people, to really know us, know what our strengths and development areas are (and to use those skills), and to do whatever it takes to help us achieve our full potential as well as help us fit our work around our life. We don’t just want to be “one of the team” anymore; we want to feel special and be treated like we are.

But there’s a small problem. If you work in a role in HR, OD or employee engagement, you spend most of your time thinking about how to help other people in your business – how to make employees feel more motivated or more productive, or how to develop your leaders.  We spend hardly any time thinking about ourselves or our own needs and development. We seem to forget that we’re employees too and sometimes we need a bit of motivation and attention.

So this got me thinking, what would happen if we started acting a bit more like a 6 year old (well, sometimes, maybe not all the time if we want to keep our jobs) and start asking more often for what we want to make us feel more motivated in our jobs?
I Need

So what do you really need in your job? Research on this new megatrend shows that people’s expectations are changing about work, and that if companies want to keep their talent, they’ll need to adapt fast because:

  • Fulfilment, meaning, self-development and recognition will all become much more important than salary
  • People will demand that their employers take note of their individual needs, their likes and dislikes
  • Managers will need to manage people as individuals; they’ll need to develop more empathy and flexibility to get the best out of each member of the team
  • The idea of work-life balance will be outdated; it’ll be about total lifestyle and how best to juggle different priorities (from doing a great job at work to finding time for that favourite hobby)
  • Career development will be a two-way street where managers will encourage us to research options and suggest new career paths, while they help us navigate existing career structures

Stop and have a think about your own job for a moment. Are these needs already met or do you think you need to ask for some changes?

 

I Get

So how can we start to get more of what we want in our jobs so we feel motivated to put more effort and energy into our work? (With 2 young children and a full-time job, I’m always looking for more energy as I’m sure most of us are!).

The key relationship will be with our manager. How can we change how our managers support us? Try answering a few questions to see how well you think your manager is doing on the Individualization trend:

 

Yes / No
Are your objectives really tailored to your skills and experience?
Do you have a development plan that’s unique to you?
Do you know what you need to do to get promoted?
Are you encouraged to manage your own career?
Does your manager really understand your unique skills and development areas? And does s/he make the most of them?
Does your manager spend time coaching you?
Can you work flexibly to fulfil your own unique work and personal commitments?

 

How did you get on? If you answered “Yes” to some of these (like I did), then you’re on the right path (you may even want to buy your manager a drink).

But if you answered “No” to any of these questions (which I also did), don’t be afraid to sit down with your manager, act like a 6 year old and say “I want, I want, I want” a few times  to explain what you need to be more engaged in your job. You never know what you might get.

See you next time, I’m off to have a chat with my manager…..

 

How well do you think people in your organization are adapting to the individualization trend? I’d love to hear your thoughts!

 

Photo credit

About the Author: Monick Evans is an Associate Director at global management consultancy Hay Group. With 20 years experience in organizational research, HR and change consulting, Monick has worked with some of the world’s best known multinational companies to deliver leading edge employee engagement programmes. Monick works closely with key stakeholders, including CEOs, Executive Teams, HR, OD and Communications professionals to help align their employee survey programmes with business strategy. The topics she is discussing in this series of blog posts can also be found in the Hay Group report The new rules of engagement.

 


Giving Feedback to Managers – Don’t Be Afraid To Speak Up!

Posted on November 11th, by a Guest Contributor in Business and Workplace, On My Mind. 2 comments

We women in HR definitely have plenty to say about what managers can (and should) do to be more effective.

 

In fact, we’re often so overwhelmed with what a few of our business or functional managers did and didn’t do, that we don’t know where to start. I have worked in the HR field, as a consultant in the areas of performance management and leadership development, and have plenty of crazy stories about leadership gaps observed by HR generalists–mostly women. These gaps range from legal exposures of all kinds to managers de-motivating, or failing to develop and retain employees. Although the outliers are only a small percentage, most leaders we know could do a lot better at the things we know most about.

 

After researching and writing a book about workplace feedback, I am giving myself feedback about how I give feedback. Over the years, I have learned a lot.

 

A few important conclusions:

1.  I wish I had been more honest and directive in my earlier days of HR consulting. When leaders asked me to do something that I thought wasn’t such a great idea, I was too accommodating, figuring my role was to “support management” by helping them do what they wanted to do. Don’t get me wrong; I never accommodated anything illegal or immoral. It was more like I said OK to things like training supervisors and low-level managers in a particular leadership skill, but letting the top executives get away with no training, buy-in or evidence of the skill themselves. Later, I pushed back at hare-brained requests and said–”Based on my experience, this won’t work.” My advice: Say what you know, loud and clear, upfront. I promise you, you will be MORE, rather than less respected for it. Of course you will give a business rationale, but don’t hold back your expertise.

 

 2.  I need to spend more time coaching leaders, because change is hard. Explaining everything once or twice won’t work. If they are adopting a new mindset and new behaviors, they will need many, many visits with you, to talk through what they are trying, what works, what doesn’t work, and how to address the setbacks. Focus each conversation on one or two things they plan to do differently, not a whole universe of competencies that would require a personality transplant. My advice: Plan a series of many incremental coaching conversations with leaders you are helping.

 

3.  What I know from the HR field is beneficial to business and I need to shout that from the rooftops! People from other functions tend to roll their eyes when the topic of HR comes up. Part of that is something we can change, if we do a better job of linking everything we give feedback on to their specific goals. I used to think that things like performance development and career development had obvious benefits for a leader’s goals, but I know now that I need to explain that linkage in no uncertain terms. For example, a manager’s feedback to employees, done earlier and more often, helps people learn from mistakes and positively impacts the team’s goals. Duh! We need to repeat that and explain it in a way that each leader understands. My advice: Be the one responsible for communicating the linkage of people strategies to business success.

 

4. I will not always receive an immediate pat on the back for what I recommend, and that’s OK. What I learned is to align my work to my knowledge and experience about what optimizes the business through people. When I have done this, I have actually received MORE kudos than when I agreed with a suboptimal approach. Whether it was in the area of hiring right, designing a better leadership program, or facilitating a strategy session, everyone got better results when I trusted my expertise. My advice: Be your own positive reinforcement for your decisions and recommendations, and others will follow! 

 

You are a talented leader in your field. Allow yourself to fully contribute to your organization’s goals, through HR!

 

Photo Credit

 

About the Author: Anna Carroll, MSSW, is an organization development consultant, facilitator, coach, and speaker. She designs and leads training and group planning experiences and creates learning tools and assessments to speed up group success. Most recently Carroll has focused on the power of feedback loops and how leaders and team members can overcome their barriers to exchanging valuable feedback in the workplace. Her book, The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team’s Success, was published in July 2014 by River Grove Press.  Her website is www.EverydayFeedback.com. She lives in Austin, Texas, with her husband Michael Wilkes.


What Do Job Search Sites for Women Offer?

Posted on October 28th, by a Guest Contributor in Business and Workplace. 1 Comment

Microsoft CEO Satya Nadella got a whole lot more attention than he bargained for when he opined that women in technology could do more for their careers by being patient and relying on “karma” rather than asking for raises. The implication was that if they’d just hunker down and do their jobs, women would find that their pay would naturally rise to the right level and everybody could be spared the awkwardness of the dreaded “salary conversation.” Though Nadella backtracked quickly, it’s hard not to have the impression that he was sharing his honest belief: That in the meritocracy of technology, people are paid what they’re worth, regardless of gender.

Of course, no business is a pure meritocracy, and gender matters a lot. On average, women earn just 77 percent of what their male counterparts do, and hold just 5.4 percent of the top jobs in the Fortune 1000. The good news: The discussions about inequality are more open now. The bad news: We still have to have them.

Obviously, then, women who are looking for work face the prospect of gender discrimination. Sometimes, the discrimination is overt — we’ve all heard stories about the hiring manager who calls you “sweetheart” during the interview. But sometimes, it’s more subtle, entwined with a culture that penalizes those who even ask about family leave, or hidden in questions about children or aging parents.

Many companies are trying to do better, though, aggressively working to recruit women into their ranks. One approach they’re taking is to post open positions on job boards that focus on women.

These websites — which range from a handful of standalone offerings to postings on the sites of women’s professional organizations — don’t offer any kind of magic bullet. Employers can’t set aside specific jobs for specific genders, after all, and chances are each position’s been posted in more than one place. But by seeking out women through these sites, the company is sending a message that it’s serious about diversity.

How do you find these sites? Google is a good place to start. Enter search terms like “women accounting job postings” or “women technology job postings.” The results will usually include links to appropriate organizations and their career sections.

Practically speaking, many of the best listings are on the sites of women’s groups in specific industries. For example, the websites of Women in Technology and the National Association of Women in Construction offer full career centers, featuring job listings as well as the ability to post your resume. In many cases, you don’t need to be a member to view the postings.

Unfortunately, these sites still leave the seeker with a lot of work to do. A posting by itself says only so much about a company’s culture and workplace, so the onus remains on you to search out intelligence using your network, social media, online forums, and the Web.

Dedicated job sites provide women with a reasonable place to begin their search, especially when they’re hosted by an organization focused on skills that match the candidate’s interests. Does posting there prove a company’s commitment to gender diversity? No. But it’s a promising signal.

 

Photo Credit: Shutterstock

About the Author: Mark Feffer has written, edited and produced hundreds of articles on careers, personal finance and technology. His work has appeared on Dice.com, Entrepreneur.com as well as on other top sites. He is currently writing for JobsinVT.com, the top local resource for job seekers, employers and recruiters in Vermont.

 


Ten Facts About Women in the Tech Industry

Posted on October 7th, by a Guest Contributor in Business and Workplace. No Comments

 

Men have always dominated the workforce, winning out over the fairer sex in both wages earned and positions held. Sadly, this trend is continuing in the tech industry today.

 

Even though Google has often been called one of the best places to work, it doesn’t appear to be for women who make up just 30% of their total employees. That number dwindles further to only 17% in departments that are specifically focused on technology.

 

Women seem to be fighting an uphill battle, but they are still climbing the mountain. Let’s look at ten facts about women in the tech industry that show both positive and negative figures:

 

1.  Women hold 51% of all professional occupations in the United States while only 26% of those are computer-related. While women are getting more white collar recognition, they aren’t gaining much ground in the tech arena.

 

2.  The CIO (Chief Information Officer) position with Fortune 250 companies is 19% female, but of the Fortune 100 firms, only four have a women as their CEO. Women are present in these companies, but not many of them are seated in the president’s chair.

 

3.  While women comprise only 7% of tech company founders, those led by women are have 12% higher revenues using 33% less capital. Those in top management roles are more successful than their male counterparts.

 

4.  Further figures show that twice as many women are leaders in successful startups over those ventures that failed or are failing. Women at the top in the startup game are again more successful than men.

 

5.  More than half (56%) of women in the technology industry leave midway (10-20 years) through their careers, but 22% of them go on to be self-employed in the same market. If you’re going to go out, then go out swinging.

 

6.  Men and women software developers start out with similar pay, but men have a higher upper range and end up earning more in the long run. Perhaps that is their motivation for women exiting the venture to pursue their own interests.

 

7.  The gender pay gap is less for computer programmers where women are down only 7%, but that is still better than some other professional occupations, where male lawyers earn 13% more and female accountants take home 24% less pay.

 

8.  Ethnically speaking, the numbers are very dismal. In 2012, only 3% of our computing workforce were African-American women, 4% were Asian and only 1% of these females were Latino. Adding race into this equation makes it even more difficult for the placement of women into tech fields.

 

9.  Even worse, these numbers are down from 2010 where 16% were African American, 9% Asian and 6% Latino. Let’s hope that 2013 and 2014 show more promise, but it is not looking good thus far.

 

10.  Facebook is mirroring that of Google and the rest of our leaders in technology, with a tremendous lack of both women and minorities in their employment diversity data. The overwhelming majority of tech workers are either caucasian or asian men.

 

Even though these numbers are depressing, thinly veiled underneath is the fact that women are more successful than men in the business and tech worlds. Take a second look at items three and four to see why businessmen should be taking a hard look at these statistics.   When leaving their tech positions, some women didn’t give up, they become self-employed instead, leaving their bosses behind and leading themselves down a better path.

 

About the Author:  Megan Ritter is an online business journalist and entrepreneur with a background in social media marketing. In addition to having a passion for technology, she also enjoys writing about business communications, globalization and online branding. Connect with her on Twitter.

 


Tech Tools Are Transforming the HR Profession

Posted on October 2nd, by a Guest Contributor in Business and Workplace, HR Technology. 1 Comment

Human resources is the driving component in any organization. HR professionals deal with the day-to-day tasks of every aspect of every employee’s job, and the task list is endless. Job description, wages, pay scale, recruiting and hiring employees, union conflicts, the list goes on and on.

But with the advent of sophisticated software, tools and apps, HR is more efficient than ever before. Here are some of ways technology is contributing to HR growth and development:

Employee screening software

HR software has made it easier to choose qualified employees. Screening software can take a company’s list of potential employees and company requirements for a job and, by using complicated algorithms, is able to screen and sort through the list and end up with the best matches for your organization, both locally and globally.

Mobile apps

Using mobile apps to track employees and the time they spend on their jobs is making the task much less time consuming for HR. There are now mobile apps to approve time cards, access pay stubs, track payments, and even check recruiting activity, all from an employer’s phone. Mobile apps can increase and improve interaction between employers and employees, in addition to giving senior management better and more direct access to the services needed for better decision making, reports the Society for Human Resources Management.

The Cloud

The cloud has completely changed the way companies store their data. With HR, this means not only being able to store and access data in a much larger capacity, but, if done correctly, having the ability to do so more securely.

Gamification

Using game-playing techniques in business to motivate employees is fast becoming the norm. Mariott has developed an online game that gives users a chance to assume the responsibilities of hotel management, and then gives virtual rewards that make the hotel industry more appealing to those users. The game is an excellent recruiting tool and encourages users to demonstrate their abilities and ignite their interest in hospitality as a chosen career.

HR can also employ gamification to train newly hired employees, reports Wired. Instead of having to sit through lectures, new hires can play games that inform them of all the things a lecture would have given them, in addition to giving them ways to interact with other employees in the company they haven’t met.

Video Interviewing

Hiring someone face-to-face (or through a video screen) can produce better results than hiring an employee based on his resume, which is why video interviewing is perfect for HR. If an employer has almost decided on a potential employee, video interviewing can make or break that decision, notes U.S. News & World Report. HR employers can require potential employees to send in their resume and qualifications via a video recording. Most smartphones have amazing cameras, so the technology is accessible to most potential employees. Also, a video interview can be conducted from anywhere in the world; it is not necessary for an applicant to drive or fly to an potential employer’s office.

Indeed, technology has taken human resources into a world that never existed before. It makes completing necessary tasks not only more exciting and efficient, but helps companies hire employees that are the “cream of the crop” of the industry.

Even with the successful advent of technology into human resources, though, we would do well to remember that it cannot provide the human component. Can technology evolve enough to compensate for the lack of human component? Only time will tell.

 

Photo Credit

 

About the Author: Lori Cline is a versatile freelance writer who covers a variety of topics. An accomplished and award-winning writer in various areas, she currently owns and operates a beauty, health, and wellness website and just released her first book. She lives with her daughter in the western United States.


Telecommuting Provides More Options for Getting Things Done At Work (Even When You’re Not In The Office)

Posted on September 11th, by a Guest Contributor in Business and Workplace. 1 Comment

We live in a mobile world. Technology has changed the definition of “workplace,” enabling us to be effective and productive wherever we are (home, airport, waiting rooms, etc.).  Flexible workplaces are more popular than ever before and as the lines between business and personal life continue to blur, telecommuting offers a solution to help workers balance (and sometimes juggle) their work and personal lives. Virtual work arrangements can be a game-changer for us, empowering us to have both a successful professional career and a happy personal life.

 

Benefits of Telecommuting

Eighty percent of U.S. knowledge workers are employed by companies that have a telecommuting or virtual work arrangement program in place, according to a recent teleworking survey, commissioned by my company, PGi. Telecommuting is rapidly becoming one of the most attractive benefits a company can offer, and research indicates 80 percent of employees consider telecommuting to be a job perk.

 

As employers continue to realize the business value of teleworking and the importance of work-life balance, workers are gaining more control and flexibility over scheduling. Flexible hours enable busy professionals to work early in the morning or late at night, allowing more time to go to a doctor’s appointment or tend to children’s special events. For me, virtual work enables the flexibility to take care of my dogs, Jesse and Jasper, when a sitter isn’t available and maintain my multi-tasking excellence.   I can take care of my mom in her home when needed, and still not miss a single meeting, even with our global HR team in their own time zones.  And, cutting out the distractions of the office just one day per week helps me clear out email clutter, focus on completing tasks and take advantage of a change in scenery to spark strategic or creative thought processes.

 

The virtual workplace not only affords more balance, but also allows us to spend more time on ourselves. Workers report that telecommuting reduces stress levels and improves morale.  Imagine having enough flexibility to have time to prepare a healthy meal or participate in fitness or recreational activities not easily accessible to the traditional 9-to-5 crowd!

 

Finding the Right Fit

Telecommuting is not a one-size-fits-all approach. Everyone’s situation is unique, and the key to building an efficient, productive workforce is to identify not only the unique needs of an employee, but also those of the team. For businesses, placing the wrong work style or preferences in a virtual workplace role can prove challenging for both the employee and the team. By understanding the personalities of your workforce, the employer and employees can enjoy many or all the benefits of telecommuting: improved productivity, better morale and reduced stress and cost.

 

Employers should consider several situations when starting or expanding virtual work arrangements.  For example, does the worker have a back-up plan in case the Internet crashes at home?  Are their mobile devices adequate for what is needed?  As important as technologies, personality is another important factor to consider when making arrangements for virtual workers. At PGi, we have identified seven telecommuting personalities and the leadership tactics, tools and technologies for success in virtual roles. Whether you manage or work with the “24/7 worker,” the “multitasker,” or any of the other five personalities, there are many techniques you can use to help virtual teams collaborate and achieve success from anywhere.

 

Business today is conducted virtually anywhere at any time, opening new options for workers to successfully manage their work and personal lives. While navigating the waters of flexible work arrangements, remember the different personalities and needs of remote workers so you can help them experience the advantages of telecommuting. If time is the most valuable resource we have, we must find ways to use it as efficiently as possible to bring productivity and growth into our businesses.

 

About the author: Alison Sheehan leads PGi’s global human resources management, a team of HR professionals that provides support and services to over 2,100 PGi associates worldwide. With employees in 35 states in the U.S. and 25 countries around the globe, PGi’s HR strategies for talent acquisition, development, management, and rewards rely on virtual collaboration and workplaces for their success.

 


7 Tips for a Healthy Work/Life Balance

Posted on September 4th, by a Guest Contributor in Business and Workplace, Personal & Professional Effectiveness. 5 comments

Achieving successful work-life balance can very often seem like mission impossible. Busy work schedules often dictate lives of most people so much so that your personal time gets affected and can become limited.  For many of us we don’t even realise that we are not finding the time for ourselves and this can have an impact on us, mentally and within your overall health.

You are probably thinking that it is easier said than done, which is correct. We all have different lives, schedules and responsibilities – from the young professional working extra hours to secure the promotion, to becoming a senior manager who has mouths to feed and KPI’s to secure. Nevertheless we can all try and dedicate some valuable ‘me’ time for ourselves in order to see some great improvements when it comes to our work-life balance.

Incorporating any one of these seven tips listed below will bring you a step closer to achieving a healthy work life balance you so desire:

 

Introduce Skype meetings

Important business meetings can require a lot of travel, which could equate to multiple days away from home and the office. Today’s technology has made it possible for you to reach clients that are states and even countries away, all from the comfort of your home or office. Skype and conference calls are both ideal ways to communicating with clients, whilst saving you and your business time and hassle of travelling.

If a business trip is a must then using Skype would allow you keeping in touch with your colleagues back in the office and maintaining office relationships.  Even more you will also find Skype reducing your business’s travel costs, meaning the money could then be invested elsewhere.

 

Treat yourself regularly

Treating yourself regularly is really important for your sanity and health. Choosing to do something you enjoy will make you feel more grounded and relaxed. Allow yourself a 30 minute window each day where you do something for yourself. Things you truly enjoy, such as read a book, have a bath or cook a nice meal.

If you are a busy city worker, go into the local salon and treat yourself to an express facial. Alternatively you could always have a girl’s night in a nice restaurant or have a date night with your partner. These easy things will definitely make you feel happier and more relaxed.

 

Work from home

If you have a lunchtime client meeting you must attend, consider traveling to the venue from your home, as commuting directly will be help you cut down on travel costs. Another benefit of the many innovative technologies we have today is the ability to share documents and other information online. This allows you the great opportunity of working from home, yet still be connected to your office. Therefore, by utilizing this tool, you can cut down on the days you have to go into the office. This will also help you out on days when you are not able to make it into the office due to weather or child care, and will become a perfect solution to being able to access all your documents.

 

Set realistic expectations

It is a good idea to set your expectations for your life reasonably. For example, it is a realistic goal to aim to climb the ladder at work, become a good cook and keep your home running efficiently. However, it is not realistic to be working 70 + hours a week, whilst becoming a gourmet chef and keeping your home spotless – it just won’t happen. Therefore, to avoid becoming discouraged, it is smart to set manageable goals and not expecting yourself accomplishing superhuman tasks.

Remember you are just a human and it is not a crime to ask for help!

 

Be willing to alter your definition of success

Different stages of life call for different definitions of success. For example, if you have young children, you can feel successful if you get your kids off to day-care, get yourself to work on time and get at least a portion of your duties accomplished on any given day. However, if you don’t have children, of course you can expect more from yourself in regards to your job and your personal goals. In other words, your definition of success will likely change throughout various stages of your life, and that is okay.

 

Exercise on lunch break

According to John Ratey, Harvard Medical School psychiatrist, exercise is the best thing you could do for you brain in regards to learning, memory and mood. Since exercising also leads to a fit body, incorporating it into your working day just makes sense. If you are not lucky enough to have a gym in your office building then fear not. Most fitness suites offer express classes during lunch times that are high intensity workouts lasting 30 minutes. If you would rather prefer a low impact workout, then try going for a swim.

Getting up and moving, somewhere away from your computer, will give you some fresh air during a hectic day, allowing you to concentrate, which will lead to a more productive workday.

 

Make sure your career choice fits your strengths

For whatever reason, many people end up in a career that is completely wrong for them. A person who hates numbers ends up working at a bank, or a person who doesn’t care for children has a career as a teacher. This career choice just doesn’t make sense. Therefore, if you have ever felt like your career choice just doesn’t match your strengths or personality, do something about it and find a career that fits you better.

If it is impossible due to financial reasons, consider utilizing your personality and skills taking part in volunteering activities outside of work. Helping others will allow you utilizing your gifts and give you a sense of greater purpose as you will be giving back to others.

By following the seven tips listed above, you will be on your way to a healthier work-life balance. Be careful not to set your goals too high, just half an hour to an hour a day can really make a difference.

 

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About the Author:  As a young entrepreneur and business blogger, Lucinda Smith has developed a passion for helping small and medium sized businesses grow. She likes to particularly focus on using technology and software solutions to save businesses time and money. She also contributes to the DNS managed print services blog.   

 


The Benefits of Work-at-Home Businesses

Posted on August 26th, by a Guest Contributor in Business and Workplace. 1 Comment

As of 2012, an estimated 13.4 million people were working from home. With fast internet connections, cloud technology, and free online phone services like Skype and Google Voice, it’s easier than ever for company employees and the self-employed to work from the comfort of wherever they want. If you’re running a business, there are plenty of reasons why you and your employees might be happier and more productive working from home. Here are six benefits.

No lengthy commute. According to US Census data, the average work commute time is 25.4 minutes. That might not sound so bad, but that’s close to an hour to get to and from the office, and many workers in large cities have an even longer commute. In fact, 600,000 US workers have a commute time of around 90 minutes. People who work from home are able to save time, gas money, and their sanity. Fewer commuters also means less of an environmental impact.

Fewer distractions. Co-workers on the phone, noisy printers, doors opening and closing… there are all kinds of distractions in a traditional workplace, especially if you work somewhere with an open office environment. Although home offices come with their own set of distractions, many people find that they’re more productive in the privacy of their house or apartment.

Fewer sick days. When you’re working with a large group of people in close quarters, colds and other viruses spread like wildfire. Allowing employees to work remotely, especially on days when they feel like they might be coming down with something, is better for everyone in the organization.

Less stressful environment.  Although many businesses still operate under the belief that their employees need to be monitored, most people are actually more productive when they don’t have a manager breathing down their neck. As long as there’s a way to hold employees accountable for getting their work done, letting them work from home on their own schedule can go a long way to reduce stress.

Opportunity to personalize home office. Sure, you can decorate a cubicle, but you have more opportunities for personalization when you’re working out of your own home office. And, thanks to sites like Sheepbuy and Craigslist, telecommuters can furnish and decorate their home office without having to go outside of their budget.

More room for creativity. Creativity is largely subjective, so it’s hard to say whether working from home helps, but there’s a lot of anecdotal evidence that it does. People who work from home have more freedom to pick up and move if they need inspiration, whether that means going to the coffee shop down the street or taking a trip to another country.

Better work-life balance. A survey presented by Microsoft found that the number one benefit cited by people who work from home is the opportunity for greater work-life balance. Working from home can be especially good for people with families, because with the greater flexibility of their schedule and an eliminated commute, they’re able to spend more time with their loved ones. And, of course, when people are more satisfied with their work-life balance, the quality of their work will be higher.

Telecommuting isn’t the best model for all companies, but if most of your business’s work can be performed remotely, it may be a good way to improve employee productivity, job satisfaction, and retention.

 

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About the Author: Juliana Weiss-Roessler is a work-at-home writer who frequently contributes on the topics of career and human resources. You can learn more about her blog writing and other internet marketing services at WeissRoessler.com.