I work with HR business owners on a daily basis, and when it comes to confidence issues, there’s something that I notice time and time again. If an entrepreneur is struggling to realise their potential because of their doubt about their own abilities, then most of the time, they also happen to be women. The causes and background behind this are different ballgames altogether, but that’s not what I’m here to talk about today.
I’m here instead to tell you what you can do if this applies to you in your own HR business. Because if you want to grow the business that you really deserve, and bring in the cash that you want, you need to overcome your confidence issues and really ramp things up to the next level. These are my tried and tested techniques for struggling entrepreneurs who need to raise their game.
Focus on your big vision
Some of us are natural born entrepreneurs, destined to take the reins and do our own things from the offset. For many more of us though, self-employment was something that kind of happened as a result of circumstances. So maybe you started your HR business after you got made redundant, or maybe you started a family and realised that you needed some extra flexibility, or perhaps you just reached the stage in the corporate world where enough was enough, and you needed to get out there and create your own future rather than someone else’s.
That’s fine, and it doesn’t mean that you can’t achieve big success in your business, but it often does mean that you get your head down and soldier on, without ever stopping to think about what you REALLY want out of your business. Do you want to make 6 figures, 7 figures, or beyond? Do you want a better work-life balance? Whatever it is, you’ll only get there if you know what your big ambitions are, get them really clear in your mind, and set the intention that you’ll make it happen. The magic occurs when you’ve got an unwavering big vision, you recognise it, and you work out the steps that it’ll take to get you there.
Do whatever it takes to keep these big goals in mind and propel yourself forward. Create a vision board in your office, make a virtual board using Pinterest, commit your ambitions to paper, make sure that your family understands what it is that you’re working towards. Some of these things might seem a little ‘woo-woo’, especially for seasoned business professionals, but trust me – action in these areas helped me to make huge progress in my business.
Eliminate your blocks
Success and money are difficult subjects, and your attitude towards them has been formed over the course of your whole life. The things your parents taught you about work and spending, the very first job that you had, that time you were unfairly missed out of a promotion exercise – all of things build up to create your own views on your abilities as a business owner, and whether or not you consciously realise it, have a bearing on how you perform.
Are you undervaluing your services, and hugely over-delivering to clients who don’t value your work? Are you letting your prospects haggle you down, even though you know that you should be charging a premium for the type of expertise that you offer? All of things are indicators that your relationship with success and money needs some work.
Once you recognise and acknowledge these barriers that hold you back, it’s much easier to break them down. In my experience, men typically have a much less emotional relationship with money in their businesses than women do. If you want to overcome the issues that are holding you back, it’s vital that you take the time to unearth them, then work on creating a new personal belief system that creates success rather than stalling you.
Recognise your expertise – and market yourself as the expert
Take a second to think about your expertise as an HR professional. I dare bet that you’ve got masses of qualifications, real experience out there in the trenches, and you could provide masses of anecdotal evidence right off the top of your head about how you’ve transformed businesses with your skills. Regardless of what your confidence sometimes tell you, you know in your heart of hearts that you’re fabulous at what you do.
So why doesn’t the world know about it? When you effectively market your business, you carve out your own niche as the go-to HR professional for what it is that you offer. What happens next is two-pronged. Firstly, your business grows. When you’re the expert, you attract clients who are a great fit for you and truly value your skills. And, importantly, your confidence soars. Getting to grips with marketing is one of the best things you can ever do for your business – because after all, if clients aren’t banging down your door to work with you, you won’t have the successful business that you’ve been dreaming about.
Marketing might be out of the realms of your current skill set, and that’s why you need to take active steps to understanding what you need to do to make more cash and ramp things up a level. Read all you can, seek out a marketing coach that understands your industry, and most importantly, take action. Your business could be an entirely different entity by next year if you make positive steps in this area.
About the Author: Ruth Hinds is the founder of HR Consultants Marketing School, and helps HR business owners to make more money and attract clients who are a great fit. A former HR professional herself, she’s worked in senior HR management roles and has an MSc in HRM. For the past two years, she’s worked closely with HR business owners just like you to help them reach the next level. Check out her free guide to attracting all the right clients to your HR business.
“Don’t just stand for the success of other women – insist on it.” - Gail Blanke, President and CEO, Lifedesigns
Maybe being a man writing this undermines all credibility. My career has been all about embracing the importance and value of a diverse workplace. Having a silent or marginalized voice isn’t easy. Being an ignored or disrespected voice is soul crushingly depressing. I’ve long been having this conversation with my female colleagues about the importance breaking the silence and finding my voice.
Let’s not kid ourselves though, there’s still knuckledraggers wandering the workplace halls. The staff room at times is more like a locker room. You need hipwaders every time you pass the watercooler, because there’s so much BS and testosterone fueled bravado surrounding it.
There are talkers in your midst. They’re also getting ahead by only talking a good game. It’s time to rise above the bad smell, of less pay, less recognition, and lesser titles. You’re educated, you’re smart, you have skills, and you work harder than most. You’ve got game. Communicating a great game will raise the bar in your workplace.
Improving your verbal and non-verbal communication skills will get you noticed, will help get you ahead, and make for a better workplace. Here are some things to keep in mind.
- Being overly apologetic is undermining. It’s not your fault the network is down, or the caterer messed up the the lunch order. Working late to meet a deadline, don’t apologize for asking your team to join you.
- Your behavior shapes the universe. Your competence and confidence always need to be on display. Showing courage and conviction will inspire and mobilize others to take action. Turning your words into action will get you noticed. Remember the fine line between arrogance and confidence. Speak directly with authoritative tone. Being loud, condescending, or defensive won’t carry the day.
- Do not talk down your achievements or undervalue them when working in a successful group and alongside men. Teamwork matters. Undervaluing yourself in group situations, in front of co-workers or employers, will hold you back. Take the credit and recognition you’re due. Kudos aren’t just a man’s domain.
- Of course there’s merit in wanting to be helpful, and having the get things done attitude to achieve your teams goals. Remember the delicate balance between taking on meaningful tasks versus the busy grunt work nobody else wants to do. You want to be a meaningful and effective contributor. Communicate with the boss about projects that excite you. Let them know what you’d like to work on.
- Ideas are essentially gender neutral. Work at generating good ideas, communicating the value of those ideas, as well as helping others articulate their ideas.
- If direct and open feedback is constructive, don’t personalize or internalize it. Be direct and open in receiving it. Take action on it.
- Be authentic. Know and respect what you are about, and true to your beliefs. You’re more than just what’s on your resume.
- Focus on your own growth and contribute to the growth of the people supporting you.
A truly diverse workplace embraces different voices, with different perspectives. By making your voice is heard and your presence known, you’ll be making a difference.
“Don’t waste your energy trying to educate or change opinions; go over, under, through, and opinions will change organically when you’re the boss. Or they won’t. Who cares? Do your thing, and don’t care if they like it.” ― Tina Fey, Bossypant
About the Author: As VP of Marketing, Bimal Parmar manages the global marketing strategy and execution at Celayix. With over 20 years industry experience, Bimal is responsible for making sure the world learns about the benefits of Celayix’s solutions that include: advanced employee scheduling, time and attendance, employee communication as well as integration modules for payroll and billing. Before joining Celayix, Bimal was Vice President of Marketing at Faronics, a leading provider of IT solutions for the Education vertical where he helped grow revenue over 50% and launched exciting new solutions. Prior to that Bimal held senior marketing and product roles at technology companies such as Business Objects and McAfee Security where he gained significant international experience working with global companies such as Microsoft, Dell, Sony, HP, Orange, Telefonica and Ricoh.
Editor’s Note: Dr. Lois P. Frankel is the President of Corporate Coaching International , an executive coach, speaker, and best-selling author. She has just released an updated and revised 10th anniversary edition of her book Nice Girls Don’t Get The Corner Office: Unconscious Mistakes Women Make That Sabotage Their Careers. In it she reveals a distinctive set of behaviors that women learn in girlhood that ultimately sabotage them as adults and discusses how to eliminate those behaviors. Today, she has shared her Top 10 tips with us. Some you may agree with, some you may not. Let us know what you think in the comments below!
Top 10 Tips For Claiming the Corner Office
1. Body Art: Don’t get a tattoo or an unusual body piercing if you’d had even one drink, toke, or snort. You’ll be likely to regret it. Similarly, don’t be goaded into getting one by your sorority sisters, girlfriends, or someone you’re dating who thinks they’re hot.
2. Communication: Resist the urge that screams incomplete when you don’t say everything that’s on your mind. Women, fearing they haven’t explained well enough, can use about twice as many words per day than men (and then wonder why they’re not listened to). We think when we talk more, we make a better case – when in fact the opposite is true. This is a case where less is more.
3. Inappropriate Use of Social Media: Once you post something on the internet, getting it off is like trying to put the toothpaste back in the tube. You have no control over where it goes. Play it safe. Put nothing on the internet that could cause someone to doubt your values, your brand, or your reputation.
4. Giving Away Your Ideas: Get in the habit of asking a question after expressing an idea or making a proposal. Something like, “Are there any objections to immediately getting to work on this?” is ideal. This increases the likelihood of acknowledgement and discussion.
5. Feeding Others: Unless your name is Betty Crocker, don’t bring food to work or have it sitting on your desk. It softens the impression others have of you. Of course if it needs softening because you’re a tough broad, it could be a good strategy!
6. Skipping Meetings: If you think meetings are just a big waste of time, think again. They’re called “meet-ings” not “work-ings.” Even when a meeting seems unproductive, it provides you with the opportunity to market you brand, get information, and be on the radar screens of those who making decisions about your career.
7. Being a Doormat: Pablo Picasso said, “There are only two types of women – goddesses and doormats.” Avoid being the latter by learning to manage expectations about what you can and can’t realistically do (take a negotiations class if you have to), asking for what you want or need rather than waiting to be given it, and trusting your instincts. If you think you’re being taken advantage of or abused, you likely are.
8. Protecting Jerks: Women are like jerk flypaper. Not only do we attract them more than men do, we tolerate them longer than we should. Consciously distance yourself from jerks (and jerks can be men or women) so that you’re not found guilty by association, when you get blamed for the actions of a jerk re-direct the blame to where it belongs, and when the jerk is your boss it’s time to look for another job. You won’t change a jerk, so protect yourself.
9. Making Miracles: Miracle workers get canonized not recognized. In every organization there’s a baseline for hard work that everyone is expected to toe. If you consistently work beyond the baseline you’ll be seen as a worker-bee and just be given more work to do. Learn to not only do your job well, but also be strategic in how it gets done so that you’re seen as more than just a worker-bee. Use all the extra “free” time on your hands to build relationships that will serve you throughout your career.
10. Branding: We are all brands in the workplace. It’s what distinguishes you from everyone else. Write down 3 – 5 words you want people to use to describe you. Then identify the behaviors in which you must engage for others to actually see those traits. When you act in concert with your brand, people will come to trust you.
Too many companies are not responding quickly enough to the expectations and needs of the workforce today. Turnover is costly so it’s time to focus on retention. In the continual rush to be productive we often fail to treat people well. Happy employees stay with companies longer. They’re less likely to be vulnerable to recruiting calls.
One obvious trend is employees are taking control of their careers and their life. Companies are not trusted to provide career longevity. Corporations hire and layoff unpredictably. Job security is a myth so employees have learned to style their lives differently. The truth is more employees are willing to walk away from employment scenarios that make them miserable.
On average it costs between $15,000 and $45,000 to replace a worker who earns between $40,000 and $110,000. While the figures may vary from industry to industry, for example the estimated cost to hire a nurse is around $60,000, the fact is companies can save a bundle of money if they have less attrition.
There are several things employers can do to improve retention and lower hiring costs.
1. Training. Give employees more skills. Employees want to increase their value.
2. Provide communication training. Encourage and expect constructive feedback to flow up, down, and sideways. Provide avenues for feedback. Surveys show the number one reason people are unhappy at work is due to an ongoing issue with someone who matters at work. Increased stress can certainly lead to turnover.
3. Mentoring programs. Help employees see the long view and career path options. How do they get to where they want to go?
4. Flexible schedules. Focus on what is expected of an employee. Be clear about what, when, and how they are to accomplish their goals. Define clear parameters. Younger people want a work/life balance and will quit their job to get it elsewhere. Define what fair, good, and excellent performance includes so employees don’t feel unfairly criticized and can improve their performance responsibly.
5. The ability to work from home a few days a week. This makes for happier, more loyal employees.
6. Ask for feedback. How are you doing managing your company? What are the perceptions of your staff on your performance? What are you doing to improve? New managers should know their staff will evaluate them regularly, and anonymously, where possible. Are they willing to improve their management skills?
Different issues arise as a company grows. Pay attention. When I owned an independent adjusting company in the Chicago area the outside investigators who worked for me were highly skilled. When we got together there was a great deal of ribbing and jockeying for some kind of superiority I didn’t quite understand.
I thought of us as a team. We were one exclusive, competent company who handled the toughest workers compensation and liability claims in the city, for the best insurance companies. I wanted to create unity not competition within. One Saturday I asked the investigators to come in for the morning. I had them each read two of their co-workers’ files.
I asked them to verbally critique the work of their peers. They worked independently being responsible for each assigned investigation until conclusion. The result was heartening. Each one was humbled and impressed with the caliber, professionalism, depth, and insights of the people they worked with. Never before had they seen the work product of their peers.
The compliments were genuine and respect sincere. There was an elevated sense of camaraderie. We all belonged to the same ‘club’ of outstanding service and talent. We were more united and the one-upmanship stopped. I knew we had the best investigators in the city but they didn’t know until they experienced it for themselves.
The result was we had no turnover for five years before I sold the company. The loyalty, integrity, comfort, and trust we enjoyed was unique. Situations arise all the time that require an individualized solution. If one approach fails to get desired results, think of a new strategy. Ideas are free, turnover is not.
Leadership is not hard if you’re willing to serve your employees the way you serve the customer. Lower hiring costs by increasing retention. Loyalty is not a given. Earn it and everyone wins.
About the Author: Kimberly Schenk is a recruitment coach and mentor. She trains both individuals and corporate staff. Kim teaches the full cycle recruitment process and has an updated book available online called TopRecruiterSecrets. Learn more by visiting Kim’s blog about corporate recruiting.
When it comes to attracting and hiring top employees, there are several things you can do to help employ the best and the brightest. On the other hand, there are other things you may do, without even realizing it, that will drive your best employees away. In my experience, here are the seven fastest ways to lose employees – and how to turn those negatives into positives for your business. These are tips that Human Resources should share with every manager, and make sure they are practicing within the company.
#1 Unreachable Expectations
The first way to lose an employee fast is to set unrealistic expectations. This does not mean managers should lower their standards. What it does mean is that they should be in tune with the business and what it takes to succeed.
Instead of setting goals and deadlines that cannot be met, managers should come up with realistic goals for employees. This doesn’t mean they should be easy; goals and expectations should involve hard work. The difference is the expectations should be attainable for those who work hard for the good of the company.
#2 Constantly Criticize
Another thing that managers do to drive employees away quickly is to constantly criticize them throughout the workday. It is difficult for a person to do any job well if they feel that everything they are doing is wrong.
Instead of criticizing every wrong move, managers should acknowledge employees for what they are doing right. You can help them by teaching them how to turn a negative comment into a positive one. Constantly reinforcing this within the company will help others learn to manage this philosophy in a daily work environment.
#3 Managing the Micromanager
By the same token, some managers may find it is easy to be critical when they are constantly looking over their employee’s shoulders. It is difficult enough to do your job without the added burden of having a manager within reach, second-guessing every move you make.
Instead of micromanaging employees, managers should learn to give their employees some room to work and occasionally make mistakes. As long as the mistakes are not career or business ending, this will help them learn the right way to do business in the future.
#4 Pass the Blame
Part of being a good manager is sometimes accepting the blame when things do go wrong. It is not possible for a manager to control everything, and mistakes will happen. It is what happens next which will chart the course for the company’s future.
Instead of passing the blame, Human Resources needs to foster an environment where it is acceptable to make mistakes without fear of a person losing their job. This will make it much easier for both managers and employees to accept both success and an occasional mistake.
#5 Expect Long Hours and Overtime Without Compensation
There is no doubt most top employees work hard, and that is what likely keeps a successful business thriving. However, no one should expect to work long hours and put in a lot of overtime without the understanding there will be some type of compensation or job security gained because of it.
Instead of demanding mandatory overtime every week without any extra pay or benefits, build in a structure that compensates employees in some way. If an employee is constantly working difficult extra hours, without an end in sight, it is likely they will soon set their sights on a new place to work.
#6 Fail to Offer Rewards, Incentives or Bonuses
Along with compensation and pay comes the need for some type of system that rewards employees. No one wants to put in a lot of hard work with nothing to show for it. Big or small, rewarding your employees can go a long way.
Instead of avoiding all rewards, incentives and bonuses due to the drain on a company’s finances, Human Resources should lead the charge in finding creative ways to support employees. An occasional treat, a prime parking spot, or even a paid day off can go a long way when it comes to emotionally uplifting employees.
#7 Treat Employees Only as Employees
Finally, managers and executives within a company need to understand that employees should be treated with respect. If workers are acknowledged simply as “employees,” they will not work their hardest for the good of the company and likely be eager to leave.
Instead of creating a division within the company, Human Resources should encourage managers to create a respectful environment. It is important that employees feel valued and that they feel their opinion is respected.
While the economy may still be recovering for many U.S. businesses, employees will not want to stay with any company that does not respect them or value the contribution they make to the business. Ensuring your company understands what drives employees away will help make it easier for you to retain the employees the company values most.
About the Author: Cassy Parker, social media advocate for CreditDonkey (@CreditDonkey on Twitter), a credit card comparison website, has experience helping small business owners thrive. As the content manager for the business section, she keeps a pulse on the challenges small business owners face.
It doesn’t take many years in the work force to begin acquiring meaningful experience that will serve you well in the future. In fact, you may be in the position you currently hold more for what experience has taught you than for what a classroom has taught you.
The positive outcomes you’ve achieved thanks to your lessons at Hard Knocks U reinforce your belief that success in a field doesn’t require formal education in it.
You’ve probably noticed a gap or two. There have likely been moments when you thought, “I’ve not dealt with this before.”
And that is the greatest value in formal education, especially at the graduate level.
There’s no doubt that you have extensive knowledge in the areas in which you’ve worked. But it’s unlikely that you’ve had the breadth of experience it would take to substitute fully for a formal degree. As a result, a degree won’t just remind you of what you already know. It will help fill in some gaps where life’s road hasn’t taken you yet. And while many opportunities exist to enhance your leadership skills, a degree provides greater promise for your future.
That sounds good, you may think, but I don’t have time to go back to school.
Well, consider this: the time investment needed to complete a master’s degree isn’t what it used to be. Many accelerated online degree programs allow you to continue a full workload while you knock out the classes necessary to improve your performance and your future.
Here are two other reasons why a degree can benefit you, even if you don’t think you can learn that much.
A few months on the job with you will tell a new supervisor that you know your stuff. But when you arrive at an interview, even a very powerful resume won’t carry the weight that a degree does. It’s not that anyone undervalues your experience, since they likely reached their own positions the same way.
But a degree provides a credible endorsement of what you’ve learned, and it’s one that others can quickly identify.
You might have ten years of experience at your company before applying at one of their competitors. During that time, you’ve racked up valuable experience. But maybe your potential new employer doesn’t subscribe to the business philosophies of your old employer. Maybe they’re concerned that you may be tainted goods.
By achieving a degree, you hold proof that you’ve been exposed to a broad base of knowledge, regardless of what you’ve previously been required to do.
And let’s step away from business-to-business relations for a moment.
Do your clients know what it means that you led a project management team that oversaw a robust renovation of IT systems? Probably not. Do they know what an MBA is? More than likely.
And again, a degree distills all your valuable learning down to a simple sentence: I hold an MBA degree. The result is credibility for your firm and the ability to draw in clients.
And isn’t that what it’s all about?
About the Author: Sam Peters is an avid blogger and career whiz. Originally from the mid-west, she now resides in sunny San Diego. When not writing you can usually find her with a good book and her puppy, Kona.
The long winter months can inspire you to peruse deals online or phone your travel agent for a vacation away from home – somewhere relaxing and fun (or perhaps warmer) where you can forget the bustle of everyday life and stretch out in your finest resort attire for a few days.
Don’t feel guilty or hesitant about taking a little vacation this winter. Even if you’re a business owner, a little time away from the regular office environment and the daily tasks of running your business and managing your staff can refresh you for the new year and make you see things in a new light. A vacation can even help you brainstorm ideas to make 2014 the best year your business has ever had.
Here are a few tips on how to make the most of your winter vacation so that you come back to the office mentally refreshed and inspired.
Disregard smaller tasks for the bigger picture
First of all, don’t forget the fact that you are on vacation once you lock your office door, pack the car or carry-on bag, and bid farewell for a week. This means giving yourself permission to enjoy the time off – not spending it doing the frustrating grunt work that you associate with each weekday.
Instead, take a few minutes every so often while you are on vacation to brainstorm about the bigger picture and feel creative. The point of brainstorming while on vacation is to invite new ideas, not labor over mundane tasks.
Enjoy a different schedule
If you do things in the same order each day – have coffee, shower, brush your teeth – we are hereby giving you permission to ditch your usual routine during a vacation. You may be pleasantly surprised at how mixing it up a little can affect a creative spark.
Get some fresh air
Fresh air is one of the keys to creative success. If you’re the kind of person who sits inside your fancy hotel room and watches the cable channels – or sits by the fire at the ski lodge the entire time – try to get outside into nature a little more and breathe deeply. You don’t have to necessarily think about work while you do it; just clear your head to let new ideas in!
Take something to write with
If you’re out and about during your vacation and you come up with a fantastic idea, it would be a shame to let it escape. Avoid this by keeping a small notebook and pen with you. Why not just use your smart phone to keep track? Studies have shown that your own handwriting is better than a touch screen for stimulating your mind.
Talk to locals
Particularly if you are going somewhere out of the ordinary, it may benefit you to engage in conversations with the locals or with others on vacation. Don’t be afraid to get their input on new ideas as well as products and techniques your business has used in the past. The perspective of someone who isn’t involved with your company – or even part of your demographic – can be valuable.
Do some reflecting
Reflection during the quieter moments of vacation can be beneficial for helping you return to the office feeling refreshed. What do you want to accomplish this year? In addition to thinking about your own business’ highs and lows in the last 12 months (or whatever time period you choose), you may also want to reflect on other businesses. What are they doing right that inspires you? Keep a list of what springs to your mind.
Share your ideas when you return to work
Once vacation is over and you’re back at the office, share any new insight with your team members and ask for input. Explain why you came up with the ideas, and don’t forget to talk about how the new ideas can be used within your business.
Remember, a vacation is not only essential to your own well-being, it’s also great for your business. Even if you never considered taking a vacation as good for your career, brainstorming for 2014 is sometimes easier outside of the daily grind.
About the Author: Allison Rice, Director of Marketing for Amsterdam Printing, has extensive experience in sales and marketing. At Amsterdam Printing, a leading provider of custom pens and other promotional items such as personalized USB drives, Allison is focused on providing quality marketing materials to small, mid-size and large businesses. She regularly contributes to the Small Business Know-How blog.
There are numerous different schools of thought out there when it comes to how employees should be paid. Some employers prefer a flat salary because it draws high-end staff members that want assurance they’ll be paid what they’re worth. Others opt for performance pay because it encourages workers to become more productive in order to achieve higher levels of income.
In recent years, performance pay has become the more popular option in many companies, especially those that are small or just beginning to see substantial growth. This pays off sometimes because employees are more motivated to meet business goals since they’re in-line with the income-garnering goals they set for themselves. To determine if performance pay is a wise move for your company, it’s important to look at both its pros and cons:
How Performance Pay Boosts Productivity
If you ask any economist out there, they’ll surely tell you that the ability for an employee to earn more through hard work will encourage them to strive to do their best. This relationship is the basis of capitalism, and can be a powerful tool in your business. Performance pay often serves as an incentive for your workers to raise performance in order to earn a bonus or reach the next pay bracket. For some positions, oftentimes those in sales, performance pay can make up most, if not all, of an employee’s salary. For other jobs, it could be a significant bonus at the end of the quarter or year. By and large, employees work because they want to earn money. By correlating the amount earned with the results they provide, the end product is often a win-win situation for both the business and the worker.
The Downside Of Paying Based On Performance
In theory, performance pay seems to be a practical way of compensation for many positions in the workplace, but in real life that is not always the case. Even when there are quantifiable benchmarks for the employees to reach such as a certain level or sales or low number of customer complaints, performance pay can encourage less-than-honest workers to falsify or otherwise manipulate the figures. When there aren’t quantifiable benchmarks to measure an employee’s performance against, formulating compensation in this manner can be quite subjective to the managers handling the employees’ performance appraisals. This can result in not only discontent among workers, but also potentially open your business up to legal action by those who feel their performance review, and in turn their paycheck, was unfairly calculated.
When deciding whether to pay your employees based on a flat-rate salary or performance pay, the smartest option is often a combination of the two. There are pros and cons with each option, so incorporating the strong points from both methods can result in acquiring the best human capital for your organization. Offering employees a competitive base salary will help attract and retain top-notch employees who are guaranteed pay, free from the effects of situations out of their control, such as an overall weak economy or problems further up the corporate ladder. At the same time, offering a meaningful, yet reasonable, bonus or performance pay based on comprehensive and measureable criteria will encourage your already highly-performing workers an incentive to grow your business even further.
While putting an emphasis on performance pay is great for some positions such as sales where there is a direct financial gain to the organization for every dollar earned by the employee, it is not always the best choice. When goals cannot be directly measured, or do not necessarily benefit the company’s bottom line and future growth, performance pay can actually stunt an organization’s development. For most situations, the ideal compensation plan is a carefully calculated combination of a fair base salary and the potential for an attractive performance-based bonus.
About the Author: Edd Rennolls is a passionate freelancer who enjoys the ability to work from home promoting Wrangle.ca and being able to spend time with his family. Edd enjoys sharing his HR knowledge with business owners and other HR professionals in the industry.
Editor’s Note: Though our guest posts typically come from established business professionals, this post gives a voice to an aspiring future business professional, as she explores her take on the importance of solid writing skills to success in your career.
In our current era of 140 character tweets, quick status updates and instant messaging, one might assume that writing skills have taken a backseat to efficiency and expediency. Unfortunately, those hoping to someday write their business reports in emoticons will have to wait a while longer. If you’re one of the many that feel technology has replaced the need to be a good writer, think again. Writing is as important now as it has ever been.
Unfortunately, writing isn’t held in such high esteem as it once was. Many view it as a necessary evil of the workplace instead of the invaluable communication tool that it is. When we think of improving our communication skills, most of us think about speaking abilities or ways to improve our listening skills. Good writing skills can help us in a number of ways, from improving our credibility in the workplace to improving our persuasiveness.
There are more ways than ever available to us for communicating our ideas through the written word. We have emails, texts, Tweets, letters, notes, reports, presentations and more. If you think about it, we spend a large portion of our time at work communicating to one another through writing. Our writing skills or lack of them are on display every day to a wide audience of co-workers, customers, managers, and stakeholders. Below are some tips for improving your writing skills in the workplace.
Be clear. Eschew obfuscation. That is, avoid confusion. While you want your co-workers to think you’re intelligent, don’t use big complicated words when simple ones will do. On the other hand, nail down the exact message you’re trying to convey by drawing on a large vocabulary. Consider your audience and drop the jargon.
Be persuasive. A big part of your writing efforts are aimed at convincing others to do something you want. Sales and marketing professionals are particularly adept at using this skill. But it is an essential skill at every level of the company. Pay attention to the tone of your writing. Be energetic and positive. Use the active voice.
Be courteous. Don’t become too abrupt in your messages to others. While some forms of communication require you to get straight to the point, this abrupt method shouldn’t be used in every form of written communication you send. Be aware of the sort of language you use and again, consider the audience you are addressing.
Be complete. Don’t leave out information that may leave the recipient with lingering questions. A well written message should be self-explanatory. It should contain enough information so that the person receiving it won’t have to ask for further instructions or information.
If you have effective writing skills then you are viewed as more credible in the workplace. This is a no brainer. Think back to a time when you received an email from a co-worker that was full of grammar mistakes and typos. What was your impression? Chances are you focused your attention on the mistakes rather than the message. At the very best, you assumed the writer was sloppy and didn’t take the time to check their work. At the worst, you viewed them as incapable and perhaps less intelligent. If you want to earn credibility in the workplace, make sure your writing is clear and free of grammatical errors.
About the Author: Jasmine Lloyd is in her senior year of college and looks forward to entering the business world after graduation. When not studying she is often blogging for Essay Edge or working on her writing skills.
Women in the workplace, and in particular acceptance of women in leadership roles has come a long way over the years. But despite the progress in this area, women in the workplace still face unique challenges, especially as they assume management roles. A good leadership training program can help give women the confidence they may be lacking due to these challenges.
Women Are Not The Same As Men
The gender difference goes beyond just the physical aspects. The talents, attitudes and problem solving skills differ significantly. So does language. Women find their strength in different ways, and good leadership training recognizes and develops this.
For example, women often have greater powers of persuasion than men. Women are great at absorbing information from multiple sources, and they rely heavily on intuition whereas men are more fact-based decision makers. Women are also more in tune with the emotional motives behind people’s actions. This wide perspective and insight into motivation are great assets when it comes to leadership situations requiring persuasion. Focused management training understands how to cultivate these skills.
Women are empathetic which serves them well in understanding, and overcoming, the prejudices that might present themselves in the workplace. Some men have great difficulty taking orders form women. With the proper management training, women can be equipped with the right skills to handle delicate situations without yielding their authority.
Strong Interpersonal Skills
Women in leadership roles can be trained to take advantage of the natural ability women have at being more flexible, social and empathetic. These are great team building skills that proper training help make even better.
Resistance and Resilience
Men have stronger egos than women in general. This doesn’t mean, however, that women have to transmit an inferior or weak self-image. In areas where women are naturally less skilled than their male counterparts, training pays off big time. Women can adapt to situations faster than men in general. So training them to have a stronger self-image is not only possible, but can bring stellar results to their leadership profile.
This might be a woman’s greatest strength. She is typically more inclusive which leads to strong teams since everyone feels like they are involved. Women are better listeners than men in general, and women like to hear all points of view before making a decision.
Some might find it surprising, but women are more likely to take risks than men. Men are more structured and cautious. Women on the other hand are often more innovative as they are willing to bend rules and not get caught up in worrying about details. Again, these natural skills might not be fully developed, and that’s where good management training can help.
Specific Objectives Matter
A general understanding of the female management psyche is only useful if we have clear objectives for better management skills. Some objects could be:
- Establish a clear picture of strengths and weaknesses
- Set definite personal and professional priorities
- Learn how to lead by providing and receiving feedback
- Decide where to invest energy based on personal cost and benefit
- Acquire networking strategies
- Understand the reach and limits of authority
- Learn how to ask for and interpret feedback
We have seen how women differ from men, and the special challenges that women face as managers. Specific training can help women no only fully develop their natural strengths, but also overcome developmental needs. All this leads to strong leadership in the workplace.
About the Author: Mark Arnold has many years of experience as a HR consultant. He enjoys sharing his perspective and experience with the business community. One of his favorites is focused management training, like that provided by K Alliance. He has worked as a HR manager and consultant for many online and brick and mortal companies. He focus on boosting company’s productivity and culture.