Category: On My Mind

Happy Holidays from Women of HR

Posted on December 23rd, by Jennifer Payne in On My Mind. No Comments

In the spirit of the holidays, Women of HR is taking some time off to enjoy the season with our family and friends.

Thank you to all of our readers for coming back again and again throughout the year. You help to make our community what it is.   We appreciate you, and wish you all the best throughout the season and into the New Year!

See you in 2015!


Where Do You Start When You Begin With a Blank Page?

Posted on December 2nd, by Rowena Morais in On My Mind. 1 Comment

Simply, you start at the top and you go from there. One word at a time, which  then forms a sentence, which then forms a paragraph and before you know it, a whole page indeed.

What has this got to do with you and HR? A lot.

 

Consider this. You do have a blank page.

 

There’s the corporate vision of your company that you have been made aware of. There are the goals and aspirations of your team, whether they have made that known to the other teams, or kept it quiet. There’s the individual goals and dreams of each one of your colleagues, both your downliners and your leaders. And there’s you.

And you can start by being guided by everything that is out there.

 

But it would be so much better …

… for you to start, with what is within you;

… for you to not draw within the lines but to create the outline yourself first;

… to start with your vision and see how you can meld that with the vision of the organisation you are with;

… for you to start with what matters to you.

 

Because the truth is that what matters to you, does matter. And no one can tell you otherwise. They simply cannot push and prod and try to create visions, frameworks and models of how things should be, without it crashing into your own ideas of what these visions, frameworks and models should be.

So, to start with your own is to establish where you come from and to where you must go.

 

And how do you start?

 

Start with a dream. Start with an empty page on which you carefully lay your dream. Start with an unfettered dream as dreams that are shackled by limitations, placed by you or anyone else, simply will not do.

Let yourself wander around, go beyond and explore.

Consider what possibilities might be… and see what might happen as a result.

You are here to lead, you are here to inspire, you are also here to heal, to mend, to make anew.

To do so, you need to have the capacity to see things from a new perspective and to see possibilities where others see none.

To do so, you need vision and hope, you need a plan and you need to execute. No one said it would be easy. But easy is not the point, is it?

So, if you’re at the beginning, it’s exciting, hopeful and risky all in one.

And if you are in the middle, there’s always a chance to start at the beginning again. You need only think of the possibilities to make that happen.

How can a blank page scare you? How can a new job, new opportunities scare you? In so far as you see the limits and challenges far more than the possibilities of what may be.

So, what are you starting now? Where will you go from here?

 

Photo Credit

Rowena Morais is the Editor of HR Matters  Magazine, a quarterly print publication aimed at Human Resource  professionals.  She is also the co-founder and Programme Director at Flipside, a business services company with offices in Malaysia and Singapore, providing professional  certification training. Here, she provides strategic direction as well as  oversight on client training and corporate functional  areas. Rowena blogs about developing habits, execution, growth and personal  development. She lives in Kuala Lumpur with her husband, two  young kids and now, a newborn. Connect with Rowena at editor@hr-matters.info.


A Day of Rest and Thanks

Posted on November 27th, by Jennifer Payne in On My Mind. No Comments

It’s Thanksgiving Day here in the U.S. so we’re taking the day off.

To our U.S. readers, enjoy your day with family and friends, turkey dinners, and football…..or however you choose to celebrate.

To our readers elsewhere, have a great day and great weekend ahead.

Where ever you are, whether you’re celebrating the holiday or not, take a moment today to give thanks for all of the good things in your life.

We’ll be back with new content next week.

Happy Thanksgiving!

 

Photo credit


Snowstorms, Resilience, and Gratitude  

Posted on November 25th, by Jennifer Payne in On My Mind. No Comments

storm 2 (2) storm 1

 

I just lived through one of the craziest weeks and weather experiences I can remember.  You see, I live in the Southtowns of Buffalo, NY.  And for anyone who may have missed the story, we were just pounded with one heck of a snowstorm.  Yeah, I know, you may say “It’s Buffalo, why is that so extraordinary?”  Well this one was a record breaker – the most snowfall we’ve ever seen in such a short period of time.  My town of West Seneca officially recorded 78 inches between last Tuesday and Thursday.  And by the way, I’m not a huge fan of snow.

 

Now this is by no means the first major snowstorm I’ve experienced. I was too young to remember the Blizzard of ’77, the granddaddy of all Buffalo storms, but I vividly recall a few others of note: the Thanksgiving Week storm of 2000, where I and many others were stranded in our workplaces overnight (and let me tell you, you haven’t lived until you’ve tried to sleep under a desk) while hundreds of others were stranded on the I-90 for 36 hours; and the Surprise October Storm of 2006, when a nasty, un-forecasted snow/ice storm knocked out power in most of the area for days.

 

The thing that is most notable about those storms, as well as last week’s storm, is the way that they bring out the best in humanity, and the life lessons that can be learned from them.

 

storm 5

 

In 2000, I learned that though it’s no picnic being stranded in your office overnight, the camaraderie and bonding that comes from that experience is one that’s not easy to duplicate.  Those of us that were there still reminisce about it, 14 years later.  And the teamwork that emerged, and sheer determination to get everyone’s cars dug out and people home the next morning…that’s the kind of collaboration and focus on a common goal that any team, any workplace would envy.

 

In 2006, when the power finally came back on and all of us dropped our typical daily responsibilities to spend days cleaning up and getting our stores back on line, that also taught me the true meaning of working towards a common goal, and how each of us, no matter what our background or ability, can be a critical component in seeing it achieved.

 

And today, in 2014, I’ve realized the importance of relationships and networks.  Though I was cooped up alone for 4 days, I was never really alone.  Friends and colleagues from all over the world continually checked in on me, whether it was to see how I was holding up, just to say hi, or to try to make me laugh and keep my sense of humor alive through a long four days.  And though there were moments of worry that I’d be trapped with no way to dig out on my own, deep down I knew that would never be the case, that there is always someone around to help, and that working together we can – literally – weather the storm.

 

I may not like the snow, but maybe there’s just a tiny little part of me that’s just a little bit grateful that I’ve lived through these experiences.  That through them, I’ve learned the meaning of resilience, camaraderie, and a “nothing’s going to stop us” attitude.

 

If you can’t find the business lesson in that, well then perhaps you’re just not looking hard enough.

 

storm 3

 

About the Author: Jennifer Payne, SPHR has over 16 years of HR experience in employee relations, talent acquisition, and learning & development, and currently works in talent acquisition and development in the retail grocery industry.  She is one of the co-founders of Women of HR, and is currently the Editor of the site. You can connect with her on Twitter as @JennyJensHR and on LinkedIn.

Women Can’t Do Anything Right! #BULLSHIT

Posted on November 20th, by Donna Rogers, SPHR in On My Mind. No Comments

Women Can't Do Anything Right!

This sentiment is a belief I grew up with and entered the workplace with fully controlling my life. Of course, as a brand new college graduate entering the workforce I had no idea of its power and influence over me. I could not pinpoint nor did I know to look for such a belief that truly was debilitating at times and, if allowed, could have limiting affects on ones career success. All of that did not even show up on my radar until I was well into my career and actually quite successful. Little did I know it actually acted as a driver because I wanted nothing more to prove it was wrong.

As the first to graduate high school and college in my immediate family, I was an independent, semi-confident, hard working young lady that saw no boundaries. I looked at life as a challenge and had no doubts that anything or anyone would ever get in my way. So how can such a person have such a belief deeply embedded in her personality? Sometimes your deepest fear is your biggest motivator, but there are people who could have lived a very different life. Those are the people who let such beliefs eat away at them and affect their job performance as well as their personal and professional relationships. I was a lucky one. Well not really, because I have constantly had to work against that belief with positive self-talk. My professional career success has helped me have balance in my life when the rest of my life was falling apart.

I did not realize  this belief even existed until I was around 30 years old and I attended a multi-week self-help seminar (supposedly a management development program) with my boss and my boss's boss.  Odd combination of classmates when your deepest-darkest fears are allowed to come out and play. And play is what that belief has done for the remaining years of my life. Although, now that I am aware I have more control and can limit its affect on my life. Admittedly, I have definitely lost control on multiple occasions but the time frames are shorter and the relationships I have are deeper. So luckily forgiveness has been my savior. Not just my own about myself but also those I have hurt or reacted negatively toward because of my internal defense mechanisms. You know the whining voice in your head that says " I am WOMAN and I can do this right, I dare you to think or say anything that deny's that truth." When it affects my relationships I can more quickly put a halt to it and apologize versus blame the other person like I use to do more often. If my friends are reading this you may bring to mind certain interactions and say to yourself "Oh, that's why she went crazy that time". LOL!?

You see, my belief stemmed from childhood as I continuously overheard comments related to my biological mother, step-mother, and my fathers now widow.  The comments were not positive (almost never) and the words in this title were used quite often. Women drivers, co-workers in the office, and other family members of the same gender were also often ridiculed as well as both of the grandmother's I knew as a child.

The ridicule was not always in person. Often it was behind their back but certainly close enough and loud enough for young ears to hear and internalize. As you can imagine, more directly, "I" could never do anything right. I could not pick up the yard, make dinner, clean the house, care for my brothers, etc. "right"! (i.e. correctly). Not that I was a child or anything and should have been focused on school work and having friends (said sarcastically). You see, I started taking care of such things above that had previously been known as "woman's work" when I was just 12 years old. It continued through my 20th year when I moved out on a whim because I was so fed up with the lack of positive recognition for all that I was actually doing right. If I heard one more negative comment about me or any women, well who knows what I might have said or done.

Things like earning good grades, being a positive influence on my younger siblings, working outside the home to earn my own way through college, keeping the house, cooking dinner every night, answering the phone, etc. Growing up with so much negativity is bound to put a damper on ones personality and interactions at work as well as at home. We all know one heavily influences the other.

Long story short...my priority all during my teens was my family. If my predecessors could not do any of those chores right, I likely was set up for failure from the very start.   How many of us, as managers, hire people into a position without the skills to successfully do the job? How many co-workers, managers, friends, family do you know that are bright, successful and most of the time fun to be around, who have a defense as long as a football field? Have you ever wondered why? Have you ever shown empathy to that person? Have you tried not to judge them?  Will you forgive them?

Why do I share all this? Because, one should

-never judge a book by its cover
-always give a person the benefit of the doubt
-be understanding, be real, be authentic, be present, and above all be yourself
-realize perception is not always reality, and communication received is not always the intent
-get to know people as humans
-believe no one is ever perfect, not even yourself

In my humble opinion, the workplace needs to create an environment where employees can be real as long as they are respectful. They should develop managers who have potential even if they have flaws. Give an employee a chance to redeem themselves . Help them figure out what those flaws are and give them the tools to put them to work in a positive way that can help then make a difference for those around them.

No one is perfect, so as long as they are not in denial they can work it out. If you too are a victim of this horrible sentiment, please realize it can only be true if you let it. AND if it's coming out of someone else's mouth who is attempting to make you believe it, SHOUT OUT: #BULLSHIT -- walk away and never look back!

 

Photo Credit

About the Author: Donna Rogers, SPHR aka @HRWarrior. Donna is a full time Instructor at University of Illinois at Springfield, owner of Rogers HR Consulting and the immediate past Director of the Illinois State Council of SHRM. She has over 20 years in the HR field and currently teaches Human Resources Management, Organizational Behavior, Organizational Development, and Strategic HR Management. She practices what she teaches for almost 100 clients in the central Illinois area.


Giving Feedback to Managers – Don’t Be Afraid To Speak Up!

Posted on November 11th, by a Guest Contributor in Business and Workplace, On My Mind. 2 comments

We women in HR definitely have plenty to say about what managers can (and should) do to be more effective.

 

In fact, we’re often so overwhelmed with what a few of our business or functional managers did and didn’t do, that we don’t know where to start. I have worked in the HR field, as a consultant in the areas of performance management and leadership development, and have plenty of crazy stories about leadership gaps observed by HR generalists–mostly women. These gaps range from legal exposures of all kinds to managers de-motivating, or failing to develop and retain employees. Although the outliers are only a small percentage, most leaders we know could do a lot better at the things we know most about.

 

After researching and writing a book about workplace feedback, I am giving myself feedback about how I give feedback. Over the years, I have learned a lot.

 

A few important conclusions:

1.  I wish I had been more honest and directive in my earlier days of HR consulting. When leaders asked me to do something that I thought wasn’t such a great idea, I was too accommodating, figuring my role was to “support management” by helping them do what they wanted to do. Don’t get me wrong; I never accommodated anything illegal or immoral. It was more like I said OK to things like training supervisors and low-level managers in a particular leadership skill, but letting the top executives get away with no training, buy-in or evidence of the skill themselves. Later, I pushed back at hare-brained requests and said–”Based on my experience, this won’t work.” My advice: Say what you know, loud and clear, upfront. I promise you, you will be MORE, rather than less respected for it. Of course you will give a business rationale, but don’t hold back your expertise.

 

 2.  I need to spend more time coaching leaders, because change is hard. Explaining everything once or twice won’t work. If they are adopting a new mindset and new behaviors, they will need many, many visits with you, to talk through what they are trying, what works, what doesn’t work, and how to address the setbacks. Focus each conversation on one or two things they plan to do differently, not a whole universe of competencies that would require a personality transplant. My advice: Plan a series of many incremental coaching conversations with leaders you are helping.

 

3.  What I know from the HR field is beneficial to business and I need to shout that from the rooftops! People from other functions tend to roll their eyes when the topic of HR comes up. Part of that is something we can change, if we do a better job of linking everything we give feedback on to their specific goals. I used to think that things like performance development and career development had obvious benefits for a leader’s goals, but I know now that I need to explain that linkage in no uncertain terms. For example, a manager’s feedback to employees, done earlier and more often, helps people learn from mistakes and positively impacts the team’s goals. Duh! We need to repeat that and explain it in a way that each leader understands. My advice: Be the one responsible for communicating the linkage of people strategies to business success.

 

4. I will not always receive an immediate pat on the back for what I recommend, and that’s OK. What I learned is to align my work to my knowledge and experience about what optimizes the business through people. When I have done this, I have actually received MORE kudos than when I agreed with a suboptimal approach. Whether it was in the area of hiring right, designing a better leadership program, or facilitating a strategy session, everyone got better results when I trusted my expertise. My advice: Be your own positive reinforcement for your decisions and recommendations, and others will follow! 

 

You are a talented leader in your field. Allow yourself to fully contribute to your organization’s goals, through HR!

 

Photo Credit

 

About the Author: Anna Carroll, MSSW, is an organization development consultant, facilitator, coach, and speaker. She designs and leads training and group planning experiences and creates learning tools and assessments to speed up group success. Most recently Carroll has focused on the power of feedback loops and how leaders and team members can overcome their barriers to exchanging valuable feedback in the workplace. Her book, The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team’s Success, was published in July 2014 by River Grove Press.  Her website is www.EverydayFeedback.com. She lives in Austin, Texas, with her husband Michael Wilkes.


Half Empty or Half Full? 3 Tips to Keep it Full

Posted on November 4th, by Kristin Kaufman in On My Mind. 2 comments

There is such a prevalence of negative messages in today’s world. The media is chock full of ‘if it bleeds it leads’ coverage…and in some ways we have become conditioned to not only expect the icky news, we feed on it. Yes, I get that it is important that we stay in tune with what is going on (the reality of world affairs) whether this be the Ebola virus, the school shootings, or the imminent threat of a terrorist attack. Yet, this morbid expectation and, at best, the placid tolerance of negativity has the potential to leak into every aspect of our lives.

 

Of late, there has been heightened attention around the study of increased ‘negative bias’. The New York Times and other notable institutions have published many articles on this phenomenon and how it can (and does) impact our personal and professional lives. These studies of our brain and how we deal with negativity are fascinating. Some of the epiphanies are frankly anything but new! For those of us who have followed the science of positivity as far back as Norman Vincent Peale and his Power of Positive Thinking will shake our heads knowingly in the true power that our thoughts have over our lives. Yet, we are only human and the realities of our world can bleed into our daily routines and lives.

 

So – what habits can we try to adopt to help keep the realities at bay and not impact what we ultimately create in our businesses, our lives, and in our world?

Three simple things to consider:

 

  1. Keep the good stuff front and center. I have been told for every negative thought or image we have, we need to combat it with 6 positive thoughts. The negative stuff is 6 times MORE powerful than the positive stuff – so we have to squash it out with zealous positivity. This takes a rewiring of our brains – no question about it. It takes a conscious effort. The good ole amygdala is there to protect us – and it is wired through years of learned behavior. So to rewire our thought processes, we have to consciously REPLACE those trained pathways with new pathways. It may sound Pollyanna; however, I know through my own experiences that when I meet someone who gets the power of positive thought and who is consciously feeding the positive energy – it shows AND it absolutely is manifesting in his/her lives. Period.

 

  1. Say thanks – for even the most simple things. You may have heard that the most powerful energy is the energy of gratitude. The gratitude journal concept took our culture by storm when Oprah endorsed it several years ago. It is super simple. It costs NO money, yet the ROI is amazing. By simply appreciating the simple things in life – whether this is the harvest moon over a lake, the sounds of a tree frog, or the smell of freshly ground coffee. It could be ANYTHING and by simply being grateful – consciously – we change the energy in the room and in our lives.

 

  1. Turn it off! Yes – I mean turn it ALL off. Radio, TV, iPhone, iPad, etc. When we turn off the noise of our world, we allow peace to fill that void. This is super hard for most of us – I know many who check their iPhones before they even get out of bed! Yet, what would happen if we just turned if ALL off even if only for a night or a day? You know what? The world WILL keep spinning and the icky stuff WILL still be there when we log back on. So – give some thought to just flipping the off switch and allowing our psyches to rest.

 

Please offer your tips to help keep the ‘half full’ mentality. Please share…we all need all the help and support we can get!!

 

Photo Credit

About the Author: Kristin Kaufman is founder of Alignment, Inc.™, formed in 2007 to help individuals, corporations, boards of directors and non-profits find alignment within themselves and their organizations. A prolific writer, Kristin’s first book, Is This Seat Taken?, centers on her global experiences seeding her journey toward alignment. The book is scheduled for release in November 2011. Kristin is on Twitter as @KristinKaufman.


Happiness vs. Complacency – #NYSHRM14

Posted on October 1st, by Jennifer Payne in On My Mind, SHRM Chapters and Conferences. 2 comments

 

“If you limit yourself to what’s comfortable, you deny yourself what’s possible.”

 

This week I’m at the 2014 New York State SHRM Conference in my hometown of Buffalo.  At the time I’m writing this, we’re about three quarters of the way through the conference and have seen four of the five keynote speakers.  As you’d expect, and as is typical of conferences such as these, the keynote speakers had numerous what we would call “tweetable moments” – tidbits of information that translate very easily into 140 or less character tweets.  These are typically key ideas and calls to action, and if you search the #NYSHRM14 hashtag you’ll see many of them.  But amid all of the ideas shared by the speakers, I keep coming back to the one above.  This particular nugget came from Sunday night’s keynote Dan Thurmon, who entertained the crowd with his juggling and unicycling skills while encouraging us to live life “Off Balance on Purpose.”

 

I think this idea resonates so much with me because it’s something that is so easy to forget.  We get comfortable.  We tell ourselves that this comfort equals happiness.  But does it?  Is it happiness, or is it complacency?  I was reminded of Robin Roberts in her keynote at SHRM National this year, when she encouraged attendees to be thankful and grateful for what we have, but never, ever get content; always ask yourself if you’re ready for something more, something bigger.

 

The danger when we get complacent is that we stop challenging ourselves.  We convince ourselves it’s good enough.  It’s easy.  It’s routine.  We’re happy.  Right?  Right??  Or are we really just complacent?

 

In our personal and professional lives, in the midst of the frenetic pace many of us maintain, sometimes it’s just easier to be content with where we are.  Life’s pace can get tiring, and it becomes easy to say we don’t have the energy to push ourselves further.  It’s too much effort.  And besides, we’re happy.  We have the right balance.  But as Dan Thurmon reminded us, there is no such thing as sustainable perfect balance…and even if there was, it would get boring fast.

 

Are we happy? Is the illusion of balance really making us happy?  Or again, is it simply complacency?

 

When we’re complacent, we stop learning, we stop growing… we stop bettering ourselves, our lives, our companies, our personal situations.

 

Are we actually ready for more?  Do we deserve better?

 

Tuesday morning’s keynote Mark Murphy, author of “Hundred Percenters” aligned with this message by reminding us that “no great accomplishment happens within our comfort zone.” Great accomplishments are hard, require learning something new, and require pushing ourselves out of our comfort zone.  We can’t accomplish anything worthwhile without effort, without pushing outside what we know and what we’re comfortable with, without stepping into a little uncertainty.  I think that goes for each of us in both our personal and professional lives.  Keynote speaker Jennifer McClure shared with us a personal story about how and why should “step out” – to face fears, uncertainty, and even naysayers and just go for it; to believe in ourselves and take risks to strive for bigger and better things.

 

Stepping out can be scary….but I think it’s worth it.

 

So I ask you, what are you ready to do? What are you going to change?  What are you going to stop just accepting?  As HR professionals.  As business people.  As humans.

 

How are you going to embrace possibility?

 

Photo Credit

About the Author: Jennifer Payne, SPHR has over 16 years of HR experience in employee relations, talent acquisition, and learning & development, and currently works in talent management in the retail grocery industry.  She is one of the co-founders of Women of HR, and is currently the Editor of the site. You can connect with her on Twitter as @JennyJensHR and on LinkedIn.


Technology and Data: Friend, Foe, Or…

Posted on September 25th, by Jennifer Payne in HR Technology, On My Mind. 1 Comment

I often draw inspiration for posts from articles in Time Magazine.  It’s fun at times to examine a trend or phenomenon in the world or popular culture and try to relate it back to human resources, business, or the workplace.  In the past I’ve opined about women as breadwinners and mindfulness in the workplace to name a few.  So when a recent issue of the magazine called “The Answers Issue” discussed the idea and ramifications of Big Data, I couldn’t resist.

 

Anyone who has spent even half a second following HR trends knows that Big Data is a hot topic.  Big Data, for anyone who may not be aware, is essentially the multitude of information available through our digital activities and habits that can be harnessed to make predictions about what we might do next….on the consumer side which products we might be interested in buying, movies we might like to watch, songs we may want to download.  Or in the case of human resources and recruiting, when we may be ready to make a job change based on social profile activities…even if we haven’t even realized it yet ourselves or taken any proactive job search steps.

 

The feature article in the Answers Issue, called “The Second Age of Reason” discussed information overload and how it is currently and will continue to make our lives better.  How we’ve become so much more efficient based on the proliferation of information right at our fingertips…that answers to so many questions and the collective wisdom of millions are all within our reach, as long as our smartphone is within reach.  Just as all of this data is available to companies to assist them in operating more efficiently, the answers at our fingertips can make more efficient and help us to make better, more informed decisions in a fraction of the time it used to.  More data equals better answers, in theory.

 

But then the author warned of the downside of this kind of data efficiency.  In discussing the marvel of modern dating apps and how they can make the whole process of dating more efficient…no awkward small talk with strangers at parties or bars, and algorithms that send seemingly great matches right to your phone…he also recognized that there was probably no algorithm in the world that would have matched him with his wife.  Perhaps a little randomness and chance from time to time isn’t a bad thing?

 

So what does this have to do with HR?

 

We are working in an industry that, like much of the rest of the world, now has incredible technologies available to help us do our jobs better, faster, and with more precision than ever before.  Predictive analytics solutions can help us better target potential candidates for our job openings, social recruiting technologies can help us source more (and better candidates), and all sorts of core HR and talent management technologies can help us track payroll, employee performance data, career development plans, or facilitate better employee collaboration and information sharing.  And for the most part, this is a great thing.  I love the possibilities that technology provides, and in fact I’m looking forward to once again attending the HR Technology Conference in a few weeks to hear about how other companies are utilizing the solutions available, the latest trends, and the exciting new developments in the space.

 

But, like the author of the Time article, I also offer this caution:  in our haste to leverage the latest and greatest technologies to make us better HR professionals, let not forget that at the core we are human resource professionals.  Let’s not become slaves to the technology to the point that we forget that we are dealing with people.  And those people are complex, and don’t always fit nicely into an algorithm.  Maybe the best candidate for a job isn’t the one that your ATS delivers to you, maybe it’s a friend of a coworker – someone who on the surface has relatively little direct experience, but upon further investigation, has some of the skills, is trainable, and is an amazing cultural fit.  And the answers or advice to give to an employee whose performance is suffering due to a complicated personal situation….that’s probably not found in a tech solution either.

 

I think the key to remember is to use technology to help us make better decisions, but not rely solely on it.

 

Maybe that’s why Tinder as a dating app is so popular.  It doesn’t rely on a complicated algorithm.  It doesn’t use twenty five factors of compatibility yet at the same time ignore human chemistry.  It simply matches people by a few limited criteria and simple proximity….and then lets the humans do the rest.  The technology facilitates the process of meeting…but relies on the complex human personality and spirit to determine success.

 

Let’s not forget that HR pros.

 

See you at HR Tech!

 

Photo Credit

About the Author: Jennifer Payne, SPHR has over 16 years of HR experience in employee relations, talent acquisition, and learning & development, and currently works in talent management in the retail grocery industry.  She is one of the co-founders of Women of HR, and is currently the Editor of the site. You can connect with her on Twitter as @JennyJensHR and on LinkedIn.


HR Sense: Born or Learned?

Posted on September 23rd, by Shauna Moerke in Career Advice, On My Mind. 2 comments

It’s been said before that the problem with expecting Common Sense from others is that common sense just isn’t that common. It’s kind of a judgmental statement, right? It almost implies that there are general “rules” for life we should be following but most of us aren’t. What’s worse is that there are a lot of people out there who like to put HR down by saying “It’s just Common sense”. For those of us who actually work in HR, we know how untrue and unfair that statement is.

Forget about common sense, let’s talk about “HR Sense”. I often get the chance to chat with people looking to break into HR and sometimes I am surprised by what they think HR entails. It makes me wonder, is HR sense something you are born with, or is it something that you develop over time? Now, some things you obviously can’t know without experience and study. No one instinctively knows how to handle FMLA or navigate payroll. But what about the less technical aspects of the job?

Can you teach someone how to be empathetic and approachable while simultaneously being firm and direct? How about staying calm under the pressure of a workplace emergency or assisting an injured employee? Can you learn the level of professionalism HR truly requires?

Important questions all. But ultimately, those aren’t the questions we need to be asking. Instead, ask anyone who has worked in HR for a while: What keeps you in the profession? What excites you about what you do? I can almost guarantee that the HR Pros who truly love what they do will make the answer clear.

A lot of people think they can do HR. It’s just “common sense,” right? Which is why you can’t focus on why someone wants to get into HR; you have to find out why they’ve stayed and how they’ve been successful. Only then can you discern how a person’s natural talents meld beautifully with the skills only experience and education can develop and hone over time.

So the answer is: HR sense is both something you are born with and something you learn. A person’s natural HR sense is what helps them take an interest in HR and lead an individual to learn more and improve upon their abilities. For example, a natural willingness to communicate effectively and professionally can lead someone to take a business writing class or join Toastmasters. It’s the ability to know what you need to improve upon and being willing to try. This is what makes HR sense something both innate and learned.

So for all you aspiring HR pros out there, don’t give up. Trust your instincts but be willing to work on your skills. It’ll not only make you a better HR Pro, it’ll help you maintain your passion for HR for a long time to come.

About the author:  Shauna is an HR professional with a diverse work history, a Master’s degree, and a PHR certification. She is also a huge geek, social media advocate, and infectious giggler. Besides being a co-founder of the Women of HR she also serves as the current Ringmistress of the Carnival of HR, is the former co-host of the HR Happy Hour blogtalk radio show, and blogs at her own site as the HR Minion.