With great power comes great responsibility, said Spider Man.
A good leader embodies a number of highly-desired traits. He or she is focused, flexible, empathetic, ethical, and is engaged in a strong pursuit of success. There are different types of leaders and many leadership styles. Each might approach a situation or a problem in a different way but the outcome should always be the same: success or solution to a problem. Being able to get things done is the sign of a good leader.
Leadership has been much discussed. Thousands of books, articles, and blogs have been dedicated to studying different and efficient leadership styles. So how is it that despite such a wealth of information available on being a good leader, every organization has its own set of bad leaders? How come every employee has at least once endured that dreaded thing called “bad boss”?
No one starts off with the goal of becoming a horrible boss, but one picks up undesirable qualities along the way and gets stuck in self-defeating patterns of words and actions that earns one the label of ‘the boss from hell’.
So what are the things that lead to people getting this not-so-coveted title? Here are some of the qualities that we absolutely do not want in our leaders.
Credit Snatcher Alert!
This is for all those bosses who can never appreciate the fine work of their juniors and waste no time in making it their own. So your juniors may be less experienced and less skilled than you but when they do a good job they do deserve appreciation.
While taking credit for someone else’s work could be unintentional at times, especially when you feel that you came up with an idea which your subordinates simply executed, the least you can do is give them the credit for their part of work. That is what a good mentor does.
Is an Opportunistic Communicator
Being a good communicator is one of the key qualities needed to become a good leader. But good communication is not limited to conveying what you want from your employees and giving them their targets unambiguously.
It is about keeping them motivated and positive at all times. You cannot be an aggressive and empowering communicator only when you need your subordinates to work for you. To be a good leader you should be an informative, enthusiastic and encouraging communicator at all times.
Many leaders do not let beneficial and important information trickle down to their juniors as they fear that access to such information may help their juniors outshine them. This is bad practice. Such leaders never earn the trust or willing support of their subordinates. You cannot lead a team with a need-to-know-only attitude towards your juniors.
Lacks Vision and Focus
Leading through action and direction is the mantra for most successful leaders. Nobody can trust or rely on a leader who does not have a vision for himself or for the growth of his team. A leader needs to be clear about his goals and be meticulous in his approach towards attaining these goals.
Such a leader is focused and leads through example. On the other hand, a leader who lacks vision and focus will not set long-term goals. He cannot induce passion or commitment towards work in his or her subordinates. The best leaders are those who inspire others to go ahead and achieve their dreams. Such leaders infuse positivity, discipline and focus in their subordinates.
A bad leader lacks vision and fails to plan properly. They are not connected to their employees and remain clueless about the goings-on at work. They also fail to remain accountable and often blame their juniors when something goes wrong. Most people don’t stick around for long under such leaders.
Lacks Empathy and Flexibility
Kindness and humility go a long way. A leader that always says ‘NO’ to all that a junior asks, refuses to accept any innovation put forth by young blood, and is dominating and dictatorial in his approach gets a thumbs-down form us.
One becomes a leader only when he or she has followers. A boss that does not empathize with his workers is a bad boss and won’t win any hearts.
When your subordinates feel that you care for them, they want to give you their best. On the other hand, if they only receive indifference and coldness from the boss, their productivity will decline and understandably so.
These are bosses with excessive ego, pride and arrogance. They usually possess all of the above mentioned qualities. In addition to that, they are bad listeners. They believe that they know everything and will discourage you to speak up or express your views. And if you do manage to do so and rub them the wrong way, be ready for some serious payback. Yes, they are vindictive too.
Engages in Favoritism
Now this is the boss who irks us the most. They will shower favors on those they like. They love people sucking up to them and if you don’t, you are in deep trouble. By now you might have guessed that they play an active role in office politics and deliberately underplay your talent and hard work. They also pit employees against each other and create a bad working atmosphere.
If you are a leader and have been deliberately or unintentionally exhibiting any of the above behavior, check yourself now. A good leader brings out the best in all his followers; he is fair and unbiased and gives wings to his followers’ dreams. If you are working under a leader who does not inspire you to give your best, you need to recognize the signs and find a way out to receive guidance from a better boss.
About the Author: Lura Peterson is a freelance writer for Topmobility.com and loves to write on mobility. Besides writing, she also enjoys shopping, traveling with her family to far-off places and time spent with her husband.
The old Mars versus Venus debate is back and this time it’s in the business arena. Traditionally, men have always had an edge over women in running businesses- more men own businesses and high revenue businesses are mostly controlled by men. So why ask this question? With many women rising to break the glass ceiling and proving that gender has nothing to do with success, it is indeed a valid question. Women are showing that they can handle business as well as men, if not better.
The rise of women in business: Why women are better at calling the shots
The last few years have seen a steady rise of women-owned businesses in the country. From startups to corporate giants, a number of women CEOs run companies. Business is no longer male-dominated. According to a 2013 report by American Express OPEN, women own 8.6 million businesses in America. Moreover, women-owned businesses have grown by 59 percent between 1997 and 2013 and this trend is set to continue in the next few years. As more women step into the business game, it brings us back to the question: Are women better at doing business? Here are five areas where women fare better than men, research has confirmed. All of them are important in the task of running a successful business. The findings may just about convince you!
Women were rated as better leaders than their male counterparts in a 2011 study carried out by Zenger Folkman Inc., the Harvard Business Review reports. Women score higher than men in most of the competencies critical in leadership, scoring high in qualities like taking initiative and pushing hard for results.
2. Decision making
The fairer sex lives up to their name. Research shows that women bosses are fairer than their male counterparts when it comes to making critical decisions in the company. A study by the International Journal of Business Governance and Ethics found that women leaders involved others in the decision making process and companies that had female board members were more successful, reports The Daily Telegraph.
3. Financial emergencies
A 2013 HSBC study has found that men are more likely than women to touch their retirement savings when faced with a financial crisis. More women also considered economizing as a possible means of dealing with financial crisis, the study adds. Going by this study, women seem to be better financial planners, a quality that is vital in business.
4. Credit management
A study by the American Association of University Women shows that women may just be better at handling debt than men, says a report by CBS News. While men and women are equal in terms of average credit scores, men tend to have bigger mortgages and higher incidents of late payments.
5. Social responsibility
Women leaders are more likely to contribute towards activities that have a societal impact. The 2013 U.S. Trust Insights on Wealth and Worth reveals that female entrepreneurs love to give back to their community, Forbes reports. Philanthropy plays a big part in the financial portfolio of women leaders, more than men.
An article by American Express further makes the case for women, citing five reasons on what makes women more effective bosses than men- they are better at communication, better at fostering relationships, have got stronger business ethics, they are more patient and better at triggering passion in employees.
Women have always excelled in the corporate sector, but their numbers in top positions have been dismal. But these studies show why women may be better business handlers and how they make more successful leaders as compared to men. Some of the findings may have come as a surprise- traditionally men have been more driven and forward in taking the initiative but women outscore them in these two areas!
It’s not just in the big businesses that women are thriving. Driving for growth is also one of the characteristics of women who own small businesses, the Hartford small business report shows. The 2013 study showed that when it came to small businesses, women displayed more desire for growth than men owning similar sized businesses.There’s also increased optimism in women owners who operate small businesses, the study adds.
As the future for women-owned businesses seems bright, one thing is clear: In a tough business environment, women are no less and the numbers are out there for all to see. Can women handle business better than men? I think you know the answer!
About the Author: Elvis Donnelly is a father of two who works from home. He is a voracious reader and like to keep abreast of current affairs on personal finance, technology and innovation. In his spare time, he loves taking on home improvement projects and considers himself a closet chef.
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Women in leadership positions have been a hot topic on the global news circuit. In the US, tongues are wagging about whether Hillary still plans to become one of the most powerful people in the world , while in the UK, the government target of 25% female representation on boards by 2015 will likely be smashed since it’s shot up to 20% for the first time ever.
Yet despite the positive changes, a recent report released on Catalyst.org says that female representation on boards in North America has stagnated in the past few years. While women represented 47.3% of the 2011 workforce in Canada, they only made up 22.9% of senior management position s by 2012.
All the data suggests that the playing field is not even quite yet. So how have the women at the top of the global HR and business community climbed the career ladder to the top rung, and how can you do the same? Changeboard turned to seven senior business and HR professionals to get their advice on the problems they’ve faced, and how they’ve overcome them.
Carolyn McCall, CEO of easyjet, on balancing work and home life:
“You can’t be managing director or CEO of a company and not stay completely involved in the business, but it’s about finding a way of making it work. An important ingredient for me was having the right balance between my personal life and career.
It’s now time for women to keep their head above the parapet. Write a letter to your line manager or HR outlining the flexibility you require and present your business case. You may be surprised to find that you’re pushing at an open door.”
Kate Chapman, group HR director, PageGroup, on developing your own leadership style:
“I’m the same person I was when I started work, and have stayed true to my core values. I’ve got many great experiences to draw on and plenty of people I can reach out to.”
Leigh Lafever-Ayer, HR director of Enterprise Rent-a-Car, on the importance of mentoring:
“Look for mentors in and out of your organization. They can help you develop your skills and knowledge. Studies show that, despite having proven their talent, lots of women lack confidence in their abilities. A mentor can boost your confidence and could encourage you to go for jobs that you would otherwise pass over. Networking is equally as important. Introducing yourself to a wider community can lead you to untapped opportunities.
In my position, one of the areas of special focus is helping women to grasp the opportunity that is there. Many women readily admit that they are more cautious about putting themselves forward for a role than men. Even when their balanced scorecard is demonstrating ability, they may hesitate and wonder if they really are ready. Our mentoring, networking and development programmes are designed to help women overcome these hurdles.”
Fareda Abdullah, VP, human capital and corporate communications, Majid Al Futtaim Ventures, on what it takes to grow in business:
“I do not accept the common misconception that women have no career ambitions. It’s important to be focused and not give up. You must adapt according to your circumstances.”
Jane Bilcock, executive VP & chief HR officer, Pinstripe & Ochre House, on the key to success:
Do something you feel passionate about. Life’s too short to do something that doesn’t excite you.
Ceri-Anne Connelly, HR director, group functions, Aviva, on the value of hard work:
“Roll up your sleeves and get ‘into the work.’ I wouldn’t ask my team to do anything that I wouldn’t do myself. Sitting with employees on the front line is the best possible way of understanding the need for change and defining the most successful people strategy.”
Jeannie Edwards, director of HR, Europe Africa, MWH Global, on being authentic in business for success:
“Don’t try to be anything other than yourself and don’t take yourself too seriously. Don’t try to fit into a mould. The most successful women I know are comfortable with themselves. The most frustrated are role playing. A very senior woman once told me that I would never be taken seriously if I wore pink. I wear pink a lot, and it doesn’t seem to have done me too much damage.”
About the Author: Katie Richard is the online content editor for Changeboard.com, a global HR careers and content site based in the UK. A Canadian living in London, she’s interested in raising the profile of women in business.
We all know them. The inspiring leaders of our time who make us want to do, say, feel and ultimately, be more than we are today. It’s not just their many successes that catch our interest, in fact, many times it’s just the opposite. Their real-life, relatable traits are what make us stop and realize that just like you and me, they’ve made and will continue to make mistakes, but come back stronger in their wake. The fact is, that these leaders are all imperfectly perfect. They share multiple characteristics that contribute to their success in ways you wouldn’t expect. While developing a few of these may not make you the next Cheryl Sandberg, it can certainly help you find your way to becoming a better leader in the office, at home, or any time you find yourself in a leading role. To give you a better idea of what these characteristics include, we’ve created a list of the five most prevalent we’ve seen in today’s top leaders. Check it out!
Getting to know your team and welcoming, questions, comments and ideas can help you become the leader they’ll remember for a lifetime. Whether this means getting more involved in projects or simply sending an email asking for feedback, letting your team know that you are open to their input is not only a great way to build trust and camaraderie, but also the most beneficial tactic in making sure that your company is achieving the best work from a diversely talented team.
2. Ability to Delegate
Knowing that you can’t possibly be the best at everything and delegating work to team members based on their unique talents and abilities puts you leaps and bounds ahead of the average leader. Once again, get to know your team and determine how and when you can best utilize the strengths of each member to most effectively move the project forward. Throw bias out the window and understand that every hard worker deserves a fair shake at showing you what they can do.
3. Willingness to Learn
Great leaders understand that they can learn anything from anyone. Whether it be the CEO of their company or a child they met at the store, top leaders make the most of every opportunity by listening to what others have to tell them. Rather than shut down the next time you encounter criticism, really listen and take each point into consideration to create opportunity for growth. Also try to pick up on both verbal and non-verbal cues from your team to understand how you can best reach and motivate them.
4. Quick Thinking
The ability to think and act on cue is invaluable as a leader. Your team is looking to you to make decisions quickly and effectively at the moment they’re needed. While making a mistake at some point in your career is inevitable, quick thinking sustains project momentum and keeps your team on track regardless of speed bumps. Don’t get backed up waiting for a complete strategy when time is of the essence. Consider your options, inform your team members, and run with your decision.
5. Effective Communication Skills
Carefully considering your expectations and effectively communicating them to your team will help you achieve the best possible end result. Reminding your employees of your company goals, objectives and standards will help them stay on track and rise to the optimal level of quality. Be sure to relay your expectations in a way that is respectful, effective and consistent. Also try to relate to your individual team members to better understand how they can be motivated and inspired to produce their best work.
About the Author: Taylor Cotterell, Executive VP of NaviTrust Search & Recruitment. Since starting in the recruiting industry in 1998, Cotterell has become uniquely skilled at identifying top performing candidates who are currently employed and not actively looking to move. Cotterell joined the NaviTrust group in 2004 and currently manages a recruitment team, dedicated to local searches. Their focus is on permanent placement, contract, and contract-to-hire roles, mostly in the Utah market. NaviTrust holds a spot as one of the top Utah executive search firms, while also extending to achieve international, reach and recognition.
Much has been written about integrity. In fact, in the hundreds of team meetings and board retreats I have facilitated, integrity is, seldom, NOT a team value. However, I intend not to focus on what we perceive integrity to be; yet, what integrity is not.
Let’s start with a common definition: Webster defines integrity as a firm adherence to moral and ethical principles; soundness of moral character; honesty. Here are a few examples, from real life, which I believe shine a bright light on what integrity is not.
Do any of these sound familiar?
- A person hears a fabulous key note or presentation; and they believe it to be so fabulous, they take portions of it – change a few words – ‘just to be honest’ – and begin to tout this as their own brilliant idea.
- A person asks someone for a treasured family recipe. They don’t really want to give it; yet rather than to say no, they give it to that person – less an ingredient. (Yes, that has happened to me, and yes, it does happen….often in the South)
- A person/s are exposed to an idea, a word, a term or philosophy which rings true to them, on which someone else has built their methodology and often their company. They think that term is so unique and powerful; they take that term, a few key phrases, and build their approach around that same approach.
- A person has the opportunity to speak the whole truth about an issue – personally, socially or professionally – and they opt to tell the truth. However, they don’t tell ‘everything.’ They just tell portions of the story – they omit key points; most often swaying the point, certainly to their favor. (You know the drill….think about a sales person’s sales participation and their quest for sales credit/quota commission, think about sales/consulting methodology aspects – the consulting world is full of intellectual property wars – even social and political issues…..just turn on the TV or log onto YouTube.)
- A person says one thing to you, another version of what they have said to you to someone else, and yet, another version to another person of the same story. I wish I had a nickel for every time that has happened to me in my life!
- A person is newly hired onto a team from outside the company and that person begins a quick study on how to usurp the person that hired them in a quest for fame, fortune, and power. Discrediting, sabotaging, back-stabbing, hording of ideas….the list is long.
I have had every single one of these happen to me in my career … some in the past few months.
Many in big business will say: this is why we have trademarks, copyrights, and intellectual property infringement law; and this is learning to ‘play the game;’ survival of the fittest. If someone doesn’t ‘have it’ – then they are ‘fair game’. Sure, I ‘get it’ – remember, I lived in that world for over 25 years. It goes without saying that we must protect ourselves, our company, and our work product.
However, the issue I am raising is much more systemic in our culture. For I am quite certain there are many in business today who don’t share everything with their internal counterparts for fear of being ‘poached’ of the good ideas. I am also quite certain there are those in business who perhaps don’t lie by commission; yet lie by omission – just not sharing everything, just sharing ‘enough.’
Where do we think this behavior is taking us? To a constant shade of grey? To a moral stance that is our interpretation instead of one that is based on honesty and integrity?
So what, you may say? “That is life.” Well, I firmly believe that is wrong.
We have an obligation to own up to our responsibilities – and that means stopping this insanity of stealing and poaching and, not respecting one another as creators, individuals, contributors, and builders of our companies, our communities, our nation, and our world.
Two things to consider:
First: Be Impeccable with your Word. A fabulous book: The Four Agreements: A Practical Guide to Personal Freedom, A Toltec Wisdom Book became a ‘book of the month’ for many of my teams over my career. If you not have read it yet – read it. One of the agreements is to “be impeccable with your word.” This basically means telling the whole truth and nothing but the truth. Often in today’s world, the operative word is ‘whole.’ Many just simply omit key facts or nuances. This is an interesting observation – just listen to national news, politicians, Fortune executives, Oprah, even personal acquaintances. It is amazing to watch the ‘spin factor’ and the power of just ‘omitting a few key facts.’ What is the whole truth?!
I will offer one personal test case of integrating this philosophy into life. With one of our most successful teams in a publicly traded software company, we used this book as a gauge for how we could grow and learn together as a team; and this book and particularly this agreement of ‘being impeccable with our word’ became our mantra. We were in the fast paced world of dot com frenzy, software sales and mergers, and greed was rampant. This agreement saved our team and company in more ways than we will ever probably realize. We were not always the most popular at the time; yet I know from the CEO through the ranks, we were the most respected and valued at the end of the day.
Second: Stop stealing. A person’s original ideas will always be more authentic, rich, and potent than anything they ‘borrow’ or steal. Period. A person can rationalize due to complacency, laziness, or their perceived belief that they can ‘take this idea and really make it come to life’ (yes, I have heard that one of late, as well).
What I would suggest is simply this: If a person loves the idea, thinks it had merit, power, brilliance, cache, etc., then simply get permission, give credit or notice to that company, and source the source. It is truly that simple.
Again, this conjures up ‘legal jargon’ and it certainly gives many an attorney a steady annuity stream; and yes, there will always be a need for the law. Yet, it does not have to be that complicated. Just give notice to those that deserve it! Also, folks, please realize that YOUR ideas will be so much more powerful if they are truly YOURS. That is the beauty of pure authenticity and the power of telling your story… not plagiarizing someone else’s.
This philosophy and principle of integrity starts with each one of us. One person at a time. A germ of an idea at a time. It does not have to be on a soap box, on the national stage, or even in a national court of law. It is in the small acts, small companies, and small businesses which have often set the stage for many of our greatest achievements.
- We are responsible for protecting it.
- We foster all ideas – ours and others.
- We blow on all the embers of ideas of our fellow workers, our colleagues, our friends, our clients, our coaches, our partners….we don’t steal them.
- We give credit. We give public and private recognition.
- We make referrals expecting nothing in return.
- We are frightfully honest – in all arenas.
- We ask the questions of which we are afraid of the answers.
- We own the answers.
We are impeccable with our word – written, spoken, acted – regardless of the consequences. That is what integrity looks like.
About the Author: Kristin Kaufman is founder of Alignment, Inc.™, formed in 2007 to help individuals, corporations, boards of directors and non-profits find alignment within themselves and their organizations. A prolific writer, Kristin’s first book, Is This Seat Taken?, centers on her global experiences seeding her journey toward alignment. The book is scheduled for release in November 2011. Kristin is on Twitter as @KristinKaufman.
Being a successful manager or high-ranking executive within a position dominated by men involves much more than being able to generate profits. While success is frequently measured in dollars and cents, profit and loss, or income and expenses, those statistics are only part of the total package that equals successful management and it seems that women need to work twice as hard.
Successful management consists of a set of core values that are essential for women to succeed:
- Knowledge: Knowledge is not limited to that which was learned in college, it also consists of having a broad industry-specific knowledge base in which a person is involved. It includes a detailed understanding of management skills and abilities that are conducive to getting desired results. Taking it upon yourself to learn as much as you can go a long way.
- Versatility and Adaptability: Successful women leaders cannot be rigid in their business outlook, because of the ever-changing landscape in which they work. Not only do businesses need change frequently, but there are also changes to applicable laws and regulations, relationships with suppliers and vendors, and modifications to the company’s organizational structure. Being flexible and able to adapt to anticipated and unexpected changes is essential and causes others to take notice.
- Effective Communication Skills: It is impossible to manage a business if you lack a strong ability to communicate effectively. Managers and executives must communicate frequently with a variety of individuals, and they have to be able to express clearly their opinions, instructions, and objectives. Effective communication also includes the ability to dictate those things to people in a positive way that creates a desire in others to carry out directives, share opinions, and fulfill business goals. This is one of the harder things to learn, so mastering it will give you a competitive edge.
- Leadership Ability: In nautical terminology, a captain is expected to go down with the ship when it sinks, but the captain is also at the helm of that ship when it is forging ahead into uncharted waters. This analogy also applies to members of management, who should possess leadership qualities that inspire and motivate others to follow where they lead. A good leader is one who seems to attract effortlessly a following of loyal staff members who admire, respect, and look up to that leader as a positive, influential role model.
- Commitment: Being committed to the success or failure of a company is a quality that many employees and supervisors possess, but successful leaders are also committed to the success or failure of every member of their team. Commitment includes being able to “see” desired goals and objectives being met in the future and motivating employees and other managers to move continually forward and focus on attaining those goals for the good of the company.
Successful management also includes other qualities that could be viewed as being equally important, but these five core values are those which should be fundamental, especially for women. Without these values, it truly is impossible to manage successfully and having just one or two is not good enough. To be a truly successful woman in management you must stand out. Going above and beyond, and showing everyone that you have what it takes to be a successful leader in not only your business or company but in your industry.
About the Author: Dee Fletcher is a freelance and ghost writer. See also enjoys guest blogging, and does it as often as she can to build her online presence. She has previously been a guest writer for Women of HR. Dee writes mostly about current trends or events relating to business and technology, but will occasionally write about various industries as well. She works from her home in Southern California and loves to visit the beach as often as she can.
“Don’t just stand for the success of other women – insist on it.” - Gail Blanke, President and CEO, Lifedesigns
Maybe being a man writing this undermines all credibility. My career has been all about embracing the importance and value of a diverse workplace. Having a silent or marginalized voice isn’t easy. Being an ignored or disrespected voice is soul crushingly depressing. I’ve long been having this conversation with my female colleagues about the importance breaking the silence and finding my voice.
Let’s not kid ourselves though, there’s still knuckledraggers wandering the workplace halls. The staff room at times is more like a locker room. You need hipwaders every time you pass the watercooler, because there’s so much BS and testosterone fueled bravado surrounding it.
There are talkers in your midst. They’re also getting ahead by only talking a good game. It’s time to rise above the bad smell, of less pay, less recognition, and lesser titles. You’re educated, you’re smart, you have skills, and you work harder than most. You’ve got game. Communicating a great game will raise the bar in your workplace.
Improving your verbal and non-verbal communication skills will get you noticed, will help get you ahead, and make for a better workplace. Here are some things to keep in mind.
- Being overly apologetic is undermining. It’s not your fault the network is down, or the caterer messed up the the lunch order. Working late to meet a deadline, don’t apologize for asking your team to join you.
- Your behavior shapes the universe. Your competence and confidence always need to be on display. Showing courage and conviction will inspire and mobilize others to take action. Turning your words into action will get you noticed. Remember the fine line between arrogance and confidence. Speak directly with authoritative tone. Being loud, condescending, or defensive won’t carry the day.
- Do not talk down your achievements or undervalue them when working in a successful group and alongside men. Teamwork matters. Undervaluing yourself in group situations, in front of co-workers or employers, will hold you back. Take the credit and recognition you’re due. Kudos aren’t just a man’s domain.
- Of course there’s merit in wanting to be helpful, and having the get things done attitude to achieve your teams goals. Remember the delicate balance between taking on meaningful tasks versus the busy grunt work nobody else wants to do. You want to be a meaningful and effective contributor. Communicate with the boss about projects that excite you. Let them know what you’d like to work on.
- Ideas are essentially gender neutral. Work at generating good ideas, communicating the value of those ideas, as well as helping others articulate their ideas.
- If direct and open feedback is constructive, don’t personalize or internalize it. Be direct and open in receiving it. Take action on it.
- Be authentic. Know and respect what you are about, and true to your beliefs. You’re more than just what’s on your resume.
- Focus on your own growth and contribute to the growth of the people supporting you.
A truly diverse workplace embraces different voices, with different perspectives. By making your voice is heard and your presence known, you’ll be making a difference.
“Don’t waste your energy trying to educate or change opinions; go over, under, through, and opinions will change organically when you’re the boss. Or they won’t. Who cares? Do your thing, and don’t care if they like it.” ― Tina Fey, Bossypant
About the Author: As VP of Marketing, Bimal Parmar manages the global marketing strategy and execution at Celayix. With over 20 years industry experience, Bimal is responsible for making sure the world learns about the benefits of Celayix’s solutions that include: advanced employee scheduling, time and attendance, employee communication as well as integration modules for payroll and billing. Before joining Celayix, Bimal was Vice President of Marketing at Faronics, a leading provider of IT solutions for the Education vertical where he helped grow revenue over 50% and launched exciting new solutions. Prior to that Bimal held senior marketing and product roles at technology companies such as Business Objects and McAfee Security where he gained significant international experience working with global companies such as Microsoft, Dell, Sony, HP, Orange, Telefonica and Ricoh.
Editor’s Note: Dr. Lois P. Frankel is the President of Corporate Coaching International , an executive coach, speaker, and best-selling author. She has just released an updated and revised 10th anniversary edition of her book Nice Girls Don’t Get The Corner Office: Unconscious Mistakes Women Make That Sabotage Their Careers. In it she reveals a distinctive set of behaviors that women learn in girlhood that ultimately sabotage them as adults and discusses how to eliminate those behaviors. Today, she has shared her Top 10 tips with us. Some you may agree with, some you may not. Let us know what you think in the comments below!
Top 10 Tips For Claiming the Corner Office
1. Body Art: Don’t get a tattoo or an unusual body piercing if you’d had even one drink, toke, or snort. You’ll be likely to regret it. Similarly, don’t be goaded into getting one by your sorority sisters, girlfriends, or someone you’re dating who thinks they’re hot.
2. Communication: Resist the urge that screams incomplete when you don’t say everything that’s on your mind. Women, fearing they haven’t explained well enough, can use about twice as many words per day than men (and then wonder why they’re not listened to). We think when we talk more, we make a better case – when in fact the opposite is true. This is a case where less is more.
3. Inappropriate Use of Social Media: Once you post something on the internet, getting it off is like trying to put the toothpaste back in the tube. You have no control over where it goes. Play it safe. Put nothing on the internet that could cause someone to doubt your values, your brand, or your reputation.
4. Giving Away Your Ideas: Get in the habit of asking a question after expressing an idea or making a proposal. Something like, “Are there any objections to immediately getting to work on this?” is ideal. This increases the likelihood of acknowledgement and discussion.
5. Feeding Others: Unless your name is Betty Crocker, don’t bring food to work or have it sitting on your desk. It softens the impression others have of you. Of course if it needs softening because you’re a tough broad, it could be a good strategy!
6. Skipping Meetings: If you think meetings are just a big waste of time, think again. They’re called “meet-ings” not “work-ings.” Even when a meeting seems unproductive, it provides you with the opportunity to market you brand, get information, and be on the radar screens of those who making decisions about your career.
7. Being a Doormat: Pablo Picasso said, “There are only two types of women – goddesses and doormats.” Avoid being the latter by learning to manage expectations about what you can and can’t realistically do (take a negotiations class if you have to), asking for what you want or need rather than waiting to be given it, and trusting your instincts. If you think you’re being taken advantage of or abused, you likely are.
8. Protecting Jerks: Women are like jerk flypaper. Not only do we attract them more than men do, we tolerate them longer than we should. Consciously distance yourself from jerks (and jerks can be men or women) so that you’re not found guilty by association, when you get blamed for the actions of a jerk re-direct the blame to where it belongs, and when the jerk is your boss it’s time to look for another job. You won’t change a jerk, so protect yourself.
9. Making Miracles: Miracle workers get canonized not recognized. In every organization there’s a baseline for hard work that everyone is expected to toe. If you consistently work beyond the baseline you’ll be seen as a worker-bee and just be given more work to do. Learn to not only do your job well, but also be strategic in how it gets done so that you’re seen as more than just a worker-bee. Use all the extra “free” time on your hands to build relationships that will serve you throughout your career.
10. Branding: We are all brands in the workplace. It’s what distinguishes you from everyone else. Write down 3 – 5 words you want people to use to describe you. Then identify the behaviors in which you must engage for others to actually see those traits. When you act in concert with your brand, people will come to trust you.
As I was reading a recent issue of Time Magazine, I stumbled across a feature article entitled “The Art of Being Mindful” and it immediately piqued my interest. The focus of the piece was an exploration of a fairly recent movement centered on learning to shift focus back to the present moment, a remedy for the fractured attention spans and constant multi-tasking that has become not only prevalent, but normal and even expected in our fast-paced, technologically driven society. Though this idea is certainly nothing new, it seems in a world where there are increasingly more distractions and demands for our attention as a result of devices that allow us to be connected around the clock, more and more people are realizing the benefit of focusing on being mindful.
In fact, enough people have begun to see the benefits of mindfulness that there is now a growing industry surrounding it. The article talked about “Mindfulness Based Stress Reduction” (MBSR) classes that people regularly pay hundreds of dollars to attend to learn mindfulness techniques. In 2007, Americans reportedly spent $4 million annually on mindfulness related alternative medicine, a figure that will be updated later this year. And there is even an Institute for Mindful Leadership, a Wisdom 2.0 annual conference for tech leaders in Silicon Valley, and numerous mindfulness and meditation apps available for our smart phones.
This fascinates me. As I already mentioned, the idea of being mindful is certainly nothing new. I recently began practicing yoga, and one of the key elements of the practice is focus on being present in the moment, most often by paying particular attention to your breath. Yoga and meditation have been around for centuries, long before MBSR classes began to be offered. What interests me most is the idea that more and more people are realizing there is a need to bring more awareness to being in the moment; that too many of us are multi-tasking to the point of complete distraction.
As HR professionals regularly interacting with other people and/or dealing with various people related issues, it would seem to be common sense that we would always be mindful in those interactions. But are we?
How often can you honestly say you are totally and completely in the moment in your interactions with others? Are you really listening, or do you find your mind wandering to the next task on your to-do list, or the next meeting on your calendar? When you have an employee or one of your team members in your office, do you focus on the conversation, or are you multi-taking by reading or answering emails? Are you likely to take a phone call if it rings in the midst of that conversation, or will you let it go to voicemail and center your attention on the person in front of you?
Mindfulness in interactions with others is important for all leaders, but in HR, when we’re often dealing with emotionally charged situations, it’s even more critical. If you can honestly say that you are 100% mindful in all of your interactions, great – keep up the good work! However, if you are like many of us (myself included) and tend to find your mind wandering and your attention everywhere but where it should be, I challenge you to consciously focus on keeping yourself more in the moment. Bring just a little more mindfulness to the work you do each day. It may just make you not only a better leaders and HR pro, but by truly giving undivided attention to the person in front of you, may actually help strengthen your relationships with those around you as well.
About the Author: Jennifer Payne, SPHR has 15 years of HR experience in employee relations, talent acquisition, and learning & development, and currently works in talent management in the retail grocery industry. She is one of the co-founders of Women of HR, and is currently the Editor of the site. You can connect with her on Twitter as @JennyJensHR and on LinkedIn.
When it comes to attracting and hiring top employees, there are several things you can do to help employ the best and the brightest. On the other hand, there are other things you may do, without even realizing it, that will drive your best employees away. In my experience, here are the seven fastest ways to lose employees – and how to turn those negatives into positives for your business. These are tips that Human Resources should share with every manager, and make sure they are practicing within the company.
#1 Unreachable Expectations
The first way to lose an employee fast is to set unrealistic expectations. This does not mean managers should lower their standards. What it does mean is that they should be in tune with the business and what it takes to succeed.
Instead of setting goals and deadlines that cannot be met, managers should come up with realistic goals for employees. This doesn’t mean they should be easy; goals and expectations should involve hard work. The difference is the expectations should be attainable for those who work hard for the good of the company.
#2 Constantly Criticize
Another thing that managers do to drive employees away quickly is to constantly criticize them throughout the workday. It is difficult for a person to do any job well if they feel that everything they are doing is wrong.
Instead of criticizing every wrong move, managers should acknowledge employees for what they are doing right. You can help them by teaching them how to turn a negative comment into a positive one. Constantly reinforcing this within the company will help others learn to manage this philosophy in a daily work environment.
#3 Managing the Micromanager
By the same token, some managers may find it is easy to be critical when they are constantly looking over their employee’s shoulders. It is difficult enough to do your job without the added burden of having a manager within reach, second-guessing every move you make.
Instead of micromanaging employees, managers should learn to give their employees some room to work and occasionally make mistakes. As long as the mistakes are not career or business ending, this will help them learn the right way to do business in the future.
#4 Pass the Blame
Part of being a good manager is sometimes accepting the blame when things do go wrong. It is not possible for a manager to control everything, and mistakes will happen. It is what happens next which will chart the course for the company’s future.
Instead of passing the blame, Human Resources needs to foster an environment where it is acceptable to make mistakes without fear of a person losing their job. This will make it much easier for both managers and employees to accept both success and an occasional mistake.
#5 Expect Long Hours and Overtime Without Compensation
There is no doubt most top employees work hard, and that is what likely keeps a successful business thriving. However, no one should expect to work long hours and put in a lot of overtime without the understanding there will be some type of compensation or job security gained because of it.
Instead of demanding mandatory overtime every week without any extra pay or benefits, build in a structure that compensates employees in some way. If an employee is constantly working difficult extra hours, without an end in sight, it is likely they will soon set their sights on a new place to work.
#6 Fail to Offer Rewards, Incentives or Bonuses
Along with compensation and pay comes the need for some type of system that rewards employees. No one wants to put in a lot of hard work with nothing to show for it. Big or small, rewarding your employees can go a long way.
Instead of avoiding all rewards, incentives and bonuses due to the drain on a company’s finances, Human Resources should lead the charge in finding creative ways to support employees. An occasional treat, a prime parking spot, or even a paid day off can go a long way when it comes to emotionally uplifting employees.
#7 Treat Employees Only as Employees
Finally, managers and executives within a company need to understand that employees should be treated with respect. If workers are acknowledged simply as “employees,” they will not work their hardest for the good of the company and likely be eager to leave.
Instead of creating a division within the company, Human Resources should encourage managers to create a respectful environment. It is important that employees feel valued and that they feel their opinion is respected.
While the economy may still be recovering for many U.S. businesses, employees will not want to stay with any company that does not respect them or value the contribution they make to the business. Ensuring your company understands what drives employees away will help make it easier for you to retain the employees the company values most.
About the Author: Cassy Parker, social media advocate for CreditDonkey (@CreditDonkey on Twitter), a credit card comparison website, has experience helping small business owners thrive. As the content manager for the business section, she keeps a pulse on the challenges small business owners face.