In the hotel industry, the housekeeping department is comprised of room attendants (100% female) and housemen (100% male). Management is typically 90-100% female. This predominantly female management team often has difficulty working with the housemen. Housemen are responsible for public areas of the hotel such as the lobby, hallways, restaurant, and lounges. They range in…read more
According to research on what’s new in HR for 2014, “business success depends on line managers” (Mercer). Corporate executives agree. A paper published in 2006 by The Economist Intelligence Unit reports: “Thirty-five percent of executives in companies with revenues of over $1 billion spend 30 – 30% of their time on people management and another…read more
I had the opportunity recently to participate in an employer and student roundtable discussion at a local college. The purpose of this project was to connect business leaders and HR professionals with college students to discuss the perceived and actual gaps in college level curriculum in preparing students for jobs and careers after graduation. …read more
When it comes to maintaining order in the workplace, negotiating employee discipline can seem like a high wire balancing act. On the one hand, we need to retain authority and some modicum of control over subordinates, but at the same time, dealing with personalities is an inherently touchy issue. After all, especially in the case of a non-fireable offense, the point is rehabbed behavior and not resentment, right?
Telecommuting policies save organizations thousands of dollars in overhead and facility costs annually while maintaining high standards of productivity and efficiency. An integral component to this winning equation is efficient management. Whether you have years of experience running a remote workforce or you are new to overseeing a geographically dispersed team, these top tips for managing a telecommuting team will help you get the most out of your staff:
From micro-manager to free thinker, the type of business leader you are directly influences your performance.
When evaluating your leadership qualities there are different categories you can fall into, based on one of two main principles; autocratic or democratic leadership. Confidence in your abilities, determination and an authoritative nature are all shared skills for leaders but that doesn’t mean each one is the same. Which category do you fall into? Read our list of pros and cons to help ascertain your leadership style and gain some tips on how to be a better leader.
I was poking around on an HR message board the other day and happened upon a discussion regarding a recently promoted manager who is ‘struggling’ in her new role. It appears this new manager continues to experience difficulties after moving from being a peer to being the leader of her work group. A fairly common scenario.
In her explanation the HR lady posting about the situation stated: “…we believe she needs to ‘come over to our side.’”
I have had a really, really, really good year so far as an HR consultant. I have not been able to say that since 2007 and 2003 before that. In my opinion, one of the main reasons I have been so busy is because managers are consistently getting the wrong people on the bus (a Jim Collins term for the organization). I suspect it is because they don’t know what they don’t know and they are not putting the time and effort in the beginning of the process to get it right from the get go.
With the qualified talent pool shrinking across the globe, the pressure on businesses to retain talent grows. In hopes of retention, companies across most industries are accommodating for generation X and Y’s desires by building a flexible, fun, informal environment… Some companies, however, particularly start-ups, must be mindful of, and guard against allowing informality to result in a lack of accountability, misalignment, and ambiguity.
…While social media use at work has definite risks, it also is one of the best ways to empower and engage employees. Increasingly, in our connected 24/7 businesses, the line between work and personal time is blurring….Yet, most organizations don’t really know how their employees are using social media, either personally or professionally, let alone what impact it’s having on employees’ overall levels of productivity.