Tag: professional development
Editor’s Note: From time to time, we like to recognize some of the projects and accomplishments of our regular contributors beyond their work for the site. Kristin Kaufmann’s second book in her “Is This Seat Taken” series, “It’s Never Too Late To Find The Right Seat” was just recently published, and here she gives us a sneak peak.
As we ‘start again’ in this new year AND we are already 3 weeks into 2015, how can we make the most of the coming 12 months? The first step, from my perspective, is to HONESTLY assess where we are today and also gauge where we want to be tomorrow! We have to take a hard look in the mirror (not always easy) and ascertain ‘how we did in 2014’ AND if there is still room for improvement. There are a few questions, which I encourage my clients to ask themselves, as we embark on this new year…….
The 2014 year at a glance:
- How did I spend my time?
- What were my greatest accomplishments?
- What were my greatest disappointments?
- How did these experiences change me?
- How am I different now (December, 2014) than in December, 2013?
- How can I further integrate this awareness as I enter the 1st half of 2015?
- What am I tolerating? Why? What steps can I take to make a change?
- What am I trying to force to happen? What would happen if I ‘let go’?
What are my intentions for 2015?
- What will be my primary focus going forward?
- What do I really want? What is still holding me back?
- What do I want to contribute to the world?
- How will I hold myself accountable?
- What is working for me? How can I have ‘more of that’?
- What kind of partners do I want going forward into this next chapter?
- What may need to change? What are the first steps to make that change?
- At the end of 2015, where would I like to find myself? Physically? Spiritually? Professionally? Financially?
- What is my intention for my life in 2015?
Also, if you need further inspiration , and feel like ‘life is passing you by’ and you are not where you thought you would be at this stage in your life…..you may find inspiration is my latest books in the ‘Is This Seat Taken?’ book series. I personally was inspired by each and every one of these individuals who completely hit the ‘reset’ button in the last 15-20 years of their lives. What I know for sure is this – what we make of our lives is 100% our choice……what will you choose?
About the Author: Kristin Kaufman is founder of Alignment, Inc.™, formed in 2007 to help individuals, corporations, boards of directors and non-profits find alignment within themselves and their organizations. A prolific writer, Kristin’s first book, Is This Seat Taken? Random Encounters That Change Your Life, was released on 11/1/11 to national acclaim, and endorsed by Stephen Covey and John Maxwell, among others. Her second book in the series, entitled Is This Seat Taken? It’s Never Too Late to Find the Right Seat was released 1/13/15. It has already been endorsed by notables such as Marshall Goldsmith, Sean Covey, and Doug Parker, CEO of American Airlines. This book shines the light on late in life reinvention and encore ‘second half’s’ of diverse individuals. The individuals are in some cases widely known and others are somewhat anonymous to the mass public. The common thread is their ‘post-50’ resurgence in life and in some cases their ‘fork in the road’ is quite serendipitous. Kristin’s third book, a sequel to ‘Is This Seat Taken?’ will follow later in 2015. Kristin is on Twitter as @kristinkaufman.
The New Year has been in full swing for several weeks now, and in my estimation that means it’s not too early to begin thinking about conference season. Though usually I don’t start making conference plans until closer to Spring, this year I’m kicking things off a little earlier with Brandon Hall Group’s 2105 HCM Excellence Conference, which is taking place later this month from January 28-30.
The good folks down at BHG graciously invited me to join them and their awesome team of analysts, as well as innovative HR executives and winners of their 2014 Excellence Awards for their inaugural human capital management conference. Along with a full slate of fantastic sessions and topics over the course of 3 days, did I mention that it’s in Ft. Lauderdale, FL? In January? Okay, twist my arm…
In all seriousness, though, I couldn’t be more excited to be joining the team down there to help cover the event. My good friend John Nykolaiszyn and I will be the official blogging team, helping the BHG analysts provide coverage of all of the great content and goings on during the 3 days. So in addition to the Florida sunshine (which is a nice bonus for this winter-weary Northern girl), I’ll have access to a whole variety of learning and HCM topics and research being presented and discussed by world class analysts and best in class HR executives and practitioners who have been recognized for their innovation and successes in implementing various HCM programs and solutions that directly impacted their organizations. We’ll be talking about everything from learning & development, to onboarding, technology implementation, leadership development, and HCM trends. I even heard a rumor that there’s going to be an HRevolution type unconference session to really kick attendee participation into high gear. Reviewing the agenda, it promises to be a highly interactive event with many real-life, actionable takeaways.
So check back here starting a week from tomorrow to read about what’s happening at this inaugural event. And if so inclined, follow along on Twitter and join in the conversation at the hashtag #Excellence15.
Looking forward to reporting in from the FLL!
About the Author: Jennifer Payne, SPHR has over 16 years of HR experience in employee relations, talent acquisition, and learning & development, and currently works in talent acquisition and development in the retail grocery industry. She is one of the co-founders of Women of HR, and is currently the Editor of the site. You can connect with her on Twitter as @JennyJensHR and on LinkedIn.
It’s been said before that the problem with expecting Common Sense from others is that common sense just isn’t that common. It’s kind of a judgmental statement, right? It almost implies that there are general “rules” for life we should be following but most of us aren’t. What’s worse is that there are a lot of people out there who like to put HR down by saying “It’s just Common sense”. For those of us who actually work in HR, we know how untrue and unfair that statement is.
Forget about common sense, let’s talk about “HR Sense”. I often get the chance to chat with people looking to break into HR and sometimes I am surprised by what they think HR entails. It makes me wonder, is HR sense something you are born with, or is it something that you develop over time? Now, some things you obviously can’t know without experience and study. No one instinctively knows how to handle FMLA or navigate payroll. But what about the less technical aspects of the job?
Can you teach someone how to be empathetic and approachable while simultaneously being firm and direct? How about staying calm under the pressure of a workplace emergency or assisting an injured employee? Can you learn the level of professionalism HR truly requires?
Important questions all. But ultimately, those aren’t the questions we need to be asking. Instead, ask anyone who has worked in HR for a while: What keeps you in the profession? What excites you about what you do? I can almost guarantee that the HR Pros who truly love what they do will make the answer clear.
A lot of people think they can do HR. It’s just “common sense,” right? Which is why you can’t focus on why someone wants to get into HR; you have to find out why they’ve stayed and how they’ve been successful. Only then can you discern how a person’s natural talents meld beautifully with the skills only experience and education can develop and hone over time.
So the answer is: HR sense is both something you are born with and something you learn. A person’s natural HR sense is what helps them take an interest in HR and lead an individual to learn more and improve upon their abilities. For example, a natural willingness to communicate effectively and professionally can lead someone to take a business writing class or join Toastmasters. It’s the ability to know what you need to improve upon and being willing to try. This is what makes HR sense something both innate and learned.
So for all you aspiring HR pros out there, don’t give up. Trust your instincts but be willing to work on your skills. It’ll not only make you a better HR Pro, it’ll help you maintain your passion for HR for a long time to come.
As many companies and individuals face possible obsolescence or at a minimum becoming stale in their service offerings, their approach to their market, or perhaps in their own passions for how they are contributing, the concept of ‘reinvention’ is becoming more and more prevalent. Though this concept is certainly not new, this term has become a mainstay in our present vocabulary. Blame it on the Baby Boomers, who are seeking career longevity amidst the onslaught of the millennials and the ‘Gen X and Y’ populations. Regardless of the catalyst, reframing ourselves and our offerings – or perhaps just reframing the way we look at our companies and our own personal careers, has always been the key to survival.
Over the years, I have watched many mediocre business professionals carve out very successful careers by their ability to parlay their approach into attractive and ultimately lucrative options. No, these individuals are not the smartest nor the most successful in their prior roles, yet they honed the knack of marketing themselves. They have mastered the ability to show (and in most cases virtually create from nothing) a multi-faceted face – both in ‘real life’ and via social media – which puts forth the image they wish to create. Today’s social media enables these ambitious ones to paint the picture they wish to paint, associate with those they wish to align themselves online (primarily for the purpose of self-promotion), and to show only the sides they wish to show. It is a fascinating phenomenon. Of course, as my father has always taught me: “If you see it, everyone else probably sees it, too”. Thus, these social media mirages are indeed, just that. So, if one does want to ‘change the frame’ on their careers – and do so authentically and anchored in reality versus ‘social media hype’ – how does a person get started? If a person wants to ‘reinvent’ their focus areas for contribution, or perhaps even their lives – how do they this?!
As mentioned before, it is not luck (in which I am personally not a believer) or plain smarts or even hard work that most commonly leads to uber success (success, by the way, as defined by the individual). Ultimately I believe it is our intentions fed by our energy – consistently and genuinely – which will lead to our success. So, what are a few initial steps we can take to harness our intentions and ‘change our frame’ as we build our ‘second or third acts’?
1. Know where you are today AND determine where you want to go NEXT.
While working with Dr. Noel Tichy over the past few decades in our transformational leadership work, we utilize a process which undoubtedly is one of the most impactful exercises for organizations to experience. It is the process of discerning ‘Our current state’ (facing the harsh reality of where we find ourselves today) and then, defining and projecting ‘Our desired state’, which is where we ultimately want to go. We can use this process for individuals just as we do for companies and organizations. The objective is to look in the mirror and determine – are we doing what we REALLY want to do? Are we good at what we are doing? Are we aligned as individuals, or if we are part of a team – is the team aligned around where we want to go? If not – that is the first awakening. We must determine where we are AND where we want to go.
One last and critical note on this – the ‘where I want to go’ does not have to be the FINAL destination. So many times, we think and think AND think…..which leads to ‘analysis paralyses’!! Nothing in this world is permanent; so your next step will probably not be your ‘last step’. Make the move. Forward momentum is how we determine if the direction is the ultimate ‘right’ direction!
2. Parlay your Gifts into the Market
This can be a tough step. Just because you love what you do AND you are good at it does NOT mean that anyone will want to buy it! What NEED are you filling? What is it that YOU offer that makes you different? Who are your potential clients….or hiring audiences? Learning how to take what we ‘do’ and apply it to a void in the market is a critical success factor. AND, remember, what folks wanted to buy 5 years ago is not what they will want to buy today….unless it has been modified for the market.
3. Creativity coupled with Agility is Key
We have to hone the ability to ‘think outside and inside the box’. It is hard to do this in solitary confinement! So – we need to build our posse of partners to help us. Retired executives, leadership coaches, prior professors, supportive customers, and even competitive business colleagues. Each will have a perspective or insights to offer. We have to be willing to ask for help – and to hear the brutal, honest truth. Does the market value what I bring? Is my approach outdated? Do my clients want more – or different – services from me? What do I NOT know – that I need to know – to truly thrive and survive in the market today? We have to be open to the answers….as hearing them and then ignoring them – does nothing! We need to hear (and listen) to the market and then be creative and AGILE in how we meet them where they are.
4. Build a game plan and be FOCUSED.
Every business has a game plan (and if they don’t – they will not be around for long!). Every one of us, for our careers, needs a game plan, too. Sure – it will change – yet, to not have any sense of where we want to go and HOW we are going to get there – results in mere folly. We need to lay out specific steps on how we are going to accomplish specific goals. Too many times, we become insular in our focus – meaning that we focus on stuff that will not REALLY move the dial. We need to determine where we want to go, what we want to contribute and THEN determine how we are going to get there. Then, become ruthlessly focused on these steps…..the other stuff is just noise.
5. Hang tight.
This is easy to say; yet, this is where the weak are separated from the strong. We have to exercise our muscles so that we do not give up too easily. As any company, organization, or individual introduces new approaches, new products and services, or a ‘new face’ to their markets and constituents – immediate acceptance and ‘manna from Heaven’ is not guaranteed.
There is always going to be a phase of education to the market; then a phase of ‘differentiation and selling’ and then – if we are diligent – we will secure our first proving ground. This may be a new job in our new field or a new customer for our new service offering or a product extension in an existing market. Yet, what I know for sure is that it will probably NOT come about instantly AND it will not happen without sweat equity. Yet, when we do ‘win’, our expended effort just makes our success that much sweeter.
My final thoughts are: we need to stop comparing this new chapter with the old chapter – good or bad. There is no comparison, thankfully. We (and the organizations for which we work) are a compilation of all our experiences, and this new chapter will be a completely new life in many ways. That concept can be quite liberating when we allow ourselves to embrace it. We need to simply embrace progress not perfection. Keep the forward momentum. Stay open. Be receptive to even what may appear to be an opportunity which is out of your wheel house. If you are attracted to it, explore what about the role turns you on. There is a reason – of this I am certain. Our intuition and inner voice does not lie. Ever. So listen to it. AND remember that nothing is permanent.
About the Author: Kristin Kaufman is founder of Alignment, Inc.™, formed in 2007 to help individuals, corporations, boards of directors and non-profits find alignment within themselves and their organizations. A prolific writer, Kristin’s first book, Is This Seat Taken?, centers on her global experiences seeding her journey toward alignment. The book is scheduled for release in November 2011. Kristin is on Twitter as @KristinKaufman.
Let me begin with saying I’ve very new in my career. I’m 22 and I graduated with a B.A. in English Literature in May of 2013 and started my current job six months ago.
There were some vital things I’ve learned since graduating. Since I’ve graduated, I’ve been laid off from a small internet marketing company, was self-employed for four months and then recruited for my current job. All this, while not entirely knowing what exactly I wanted out of my career.
My current title is SEO Technical Specialist (click on the link if you have no idea what that is, many people I’ve met do not)! I had my first review and first promotion last week. The last six months have been intense and exciting. Also terrifying and frustrating. I wanted to share what I’ve learned so far with starting my career in the corporate world as a young, female millennial.
Perception is Reality
One of the hardest things I’ve learned (in a very hard way) is keeping my cool. Working in the corporate environment, being new and being young, it takes me a little bit more work to have my ideas considered. That can be very frustrating.
The most important thing is to be sure you keep calm, both your voice and face. Take a moment to walk away and think about. Consider bringing up the subject in a different way. How you react will either improve or damage your relationship with the person you are working with.
It’s important to build a “brand” around yourself. Create a professional Twitter account, grow your Linkedin profile and watch your posts on Facebook. Building a brand is one way you can control other’s perception of you.
I work in an industry that changes all of the time. With that, I’m constantly reading industry blogs. Sometimes I’ve even been the first one in my department to share important industry news. This matters. Not only is it important so that you can continue to improve your work, but becoming a person who is clearly knowledgeable will gain you respect and recognition.
Get certification in an aspect of your field. There are lots of options for online learning. I’m currently investigating a Mini MBA in Internet Marketing. I come from a writing background and ended up (happily) in the field of Search Engine Optimization. It’s very exciting but can be challenging because many of my co-workers have more experience in both marketing and the technical side of my field. Want to become a leader in your field? Keep learning!
Goals Matter…Sort of
As I mentioned earlier, I read a lot of articles. Not just in my industry though; I want to learn how to develop my career, not just do my job to the best of my ability. An article I read called “How Millennial Women Are Shaping Our Future” had a statistic that stood out to me, “Eighty-three percent of Millennial women say they believe they are expected to be more successful than women in previous generations.” That’s a lot of pressure.
I’m very guilty of two things, being a procrastinator and a perfectionist. I believe many of my peers can identify with this. Getting this job, I’ve kicked the procrastination aspect but I still put a lot of pressure on myself to do it perfect.
In theory this sounds like a great characteristic for an employee! But in reality the pressure becomes so intense your work ends up suffering in the long run. It’s important to keep the big picture in mind when setting out to accomplish something. Whether a project at work or a promotion you’re aiming for.
With that said, I did not plan to have a career as an SEO Technical Specialist. All I knew was that I wanted a job, and a good one. I let the chips fall in place. This is what I mean by the “sort of” aspect. It’s amazing what can happen if you allow yourself to have loose goals with your career. Allow opportunities to present them to you. This can be the most rewarding and exciting aspect of your career development.
I can’t emphasize this point enough! The most important lesson I have learned is to never be afraid to ask questions. I’m not just talking about questions on projects or about your industry. Ask on ways to you can do something better, how you can improve and how you can help.
Volunteering for projects goes a long way. Asking how you can improve makes an impact. Your supervisors or managers will notice if you ask before the review on what you can improve upon.
I have so much left to learn. When I think about how inexperienced I will consider myself at this point when I look back a year, 2 years, or 10 years from now. But I feel that I’ve made some key discoveries I wanted to share. Both to my peers and to those wondering, “what’s up with those Millennials anyways?” Most of us are working hard. More importantly, most of us are trying to figure it all out.
About the Author: Lauren graduated from the University of South Florida in May of 2013 with a Bachelor of Arts in English Literature. She now works in the field of Internet Marketing. She loves to write and learn how to be better at her job. Self-improvement, leadership, marketing, social media and SEO are some of the topics she most enjoys writing about. She also currently publishes her own personal blog sharing gluten-free recipes.
We’re down here in sunny Orlando, Florida where the 2014 SHRM Annual Conference has been underway for the past day and a half. This year’s theme is “Transform,” and it’s a theme that has reappeared and been reinforced numerous times already.
Preceding Robin Roberts’ opening keynote, SHRM CEO Hank Jackson took the stage with a call to action to attendees to champion the new and different. With the technology solutions available to us as HR practitioners, we should be able to automate the administration of HR and free up time to think and act more strategically. He also cautioned that out of everything in our HR toolkits, technical knowledge is just the start. It’s what we can do with that knowledge going forward that will make the difference to our companies, and our careers.
Robin Roberts inspired us with her tales of optimism and grit in the face of adversity. She shared with us her belief that optimism is a muscle that gets stronger with use. But she also encouraged us to put ourselves in a position for good things to happen, be willing to make necessary sacrifices to allow the good things to happen, and to dream big but focus small – the day to day details DO matter. But what really resonated with me was the idea that it’s okay to be grateful and thankful for what you do have and where you are, but not necessarily content, and that we should ask ourselves the question, “Am I ready for something bigger?” I believe that question should apply to each of us personally as well as us as a collective profession.
Tom Friedman talked about the marriage of globalization and the IT revolution as the most important event in the 21st century, and how that impacts companies and workforces alike. We gone from a connected to a hyper-connected world in just 7 short years, and advances in technology will continue to change the way work is done and the skills needed to get work done. He reiterated the idea that it’s not what you know or where you learned it that will matter going forward, but rather what you can do with that knowledge that will determine your success. It will no longer be enough to say “I’m non-routine;” we will need to find our “extra” – our unique contribution that justifies our value. As HR professionals, are we ready to guide our companies and employees (not to mention ourselves) through these changes?
As I listened to the numerous variations of this theme over the past couple of day, I have to wonder to myself…..are we, as a profession and as a collective body of HR professionals ready to transform? I know I am. Will you join me?
Stay tuned for more updates from SHRM14 later this week.
We all know how important it is to navigate and manage our own careers. However, it’s not always easy to know what to do or even when the best timing is to do it. Personal circumstances, boss’s opinions of us, and corporate restructurings all play a pivotal part in impacting the success of our leadership and career trajectory. Our tolerance for these external factors and how they impact our lives varies from time to time, but ultimately I believe we are the only ones who know what’s best; even if we have moments of being unsure of what move to make next.
Years ago when I was a corporate employee and ready to come back to work after maternity leave, I decided coming back part-time might be a good option to help me transition after having a baby. My boss saw my entrance back into the work force differently than I did. She actually told me that she did not think it possible to be both a serious career woman AND be a mother and suggested that I think about choosing which one of these was more important to me. After getting over the shock (and the potential unlawfulness of her comment), my tolerance for her navigating my career in this way was, as you might imagine, ZERO! So, I quit. I had no job, a 3 month old, an 18 month old, and was determined my career would resemble something I wanted and NOT something someone else wanted for me.
After managing through this unfortunate set of circumstances myself (ultimately not as unfortunate, as this conversation was the catalyst for starting my own business!), I learned many things. Here are three that helped me, and might help you as well, as you think about how to navigate your wants and your circumstances most effectively.
Even though we believe our careers are ours to manage, if we work for someone else, we often find ourselves at the affect of our boss’s idea as to what career move is available to us or not. Pay attention to the feedback you receive from your boss and your boss’s boss. You need to start reading between the lines, even if you don’t like what you see. I can’t tell you how many times I’ve heard an executive tell me they gave one of their employees some pretty tough feedback, but when I check in with the employee, they say that nothing unusual or critical in nature was discussed. My conclusion is that most of us really do believe we have spoken straight and clear when giving feedback, but in reality what was said isn’t necessarily heard as we intended. As a result, we have to get better at reading between the lines and asking lots of questions to obtain clarity so we can better plot a course for our next move.
Map out the path to the promotion, job, or title you desire and feel you deserve. No one wants what you want more than you do and no one will take the wheel for you. You are in the driver’s seat, but beware; this journey is not for weenies. You will need to stay alert, read the signs, and stay focused on your destination. It’s OK to take a detour or two as no career progression is traveled in a straight line. Keep your eyes on your destination otherwise it becomes easy to take too many side streets just waiting for “them” to change their minds and see just how talented you really are.
To be fully satisfied in your work, you first have to decide what it is that you want, and then commit to having it in a singularly focused kind of way. It does happen, although rarely, that the Universe just guides and glides us along without effort towards our dreams and goals. Most of the time however, we actually have to do stuff to make what we want become a reality. It takes persistence, commitment and acting outside your comfort zone to obtain the brass ring you have your sights on. Have conversations with key stakeholders (bosses, mentors and a coach) as to what’s required to readjust your actions, recalculate a misguided direction you may have made, and to understand clearly the gap between where you are and where you want to ultimately be.
As you navigate your career, no matter how old or young you are, you will either head towards something you want or escape from something that’s not working for you, like in my case with my boss. Giving yourself time to think about your career progression actually allows you to work ON your career and not just be IN it. It is a smart thing to do and will pay off by putting you in the drivers seat over and over again.
About the Author: Wendy Capland is known as one of America’s top women leaders on the topic of leadership development. As Chief Executive Officer of Vision Quest Consulting, Wendy has 25 years of experience working with hundreds of organizations and thousands of individuals developing their most important asset, their people. She is the author of Your Next Bold Move for Women: 9 Proven Steps to Everything You Ever Wanted. www.WendyCapland.com
This weekend I’ll be heading to Orlando for the #SHRM14 Annual Conference and Expo. Many of you may be joining me; for some of you it may be your first time, others of you may be SHRM Annual veterans. No matter if it’s your first time or tenth time attending, I ask you this question: Are you maximizing your conference experience?
I’ve written about this topic in previous years, but I feel that it’s worth revisiting as I’m not convinced that even the most veteran of conference goers utilize the opportunities available as well as they could. So here’s some of the advice I’ve given in previous years, with some new additions as well.
There is an abundance of information to be learned and knowledge to be shared at the conference, and what you get out of it is largely based on what you put into it. Are you there going through the motions and playing it safe in your comfort zone, or are you making a concerted effort to obtain the maximum benefit from your experience? I encourage you to consider the following.
Take some time to plan out your schedule. Review the list of concurrent sessions available, and target the ones you know you want to attend that you think will provide you the most value. But leave yourself some flexibility to change your mind, and have back up plans in place: anyone who has attended before knows that some sessions will fill up, and you may need to move on to your second choice. Furthermore, if the session you choose doesn’t meet your expectations or isn’t what you thought it would be, don’t be afraid to walk out and join another session! This is your time, don’t waste it in a session that does nothing for you. And don’t feel guilty about it. And don’t forget to download the Conference App to keep information and your schedule at your fingertips.
Sure, you could choose to attend sessions on topics familiar to you and stick with your comfort zone. But with so many topics across 7 different tracks, why not expose yourself to something new? This is your chance to expand your horizons beyond the scope of your everyday job. Why not choose a mix of sessions that both enhance your current knowledge and also stretch your mind a bit?
Don’t Try To Do It All
This may seem to go against convention, but don’t feel as if you have to pack your schedule every day. It’s okay if you decide you don’t want to attend a session during one of the time frames. Allow yourself some downtime to process what you’ve learned and recharge when you need it. And let’s face it, we’re going to be in Orlando where there are a multitude of entertainment options. It’s okay to allow yourself a little downtime to have some fun outside of the conference.
Try Something Different
Sure, the primary reason for attending the conference is for the sessions. But there are a variety of happenings beyond the general and concurrent sessions that can provide just as much value. Visit the Expo Hall and talk to some vendors, or at least get a feel for what types of solutions are out there. Check out the Connection Zone and some of the Smart Stage presentations. Visit the SHRM Bookstore and pick up a few new titles to take home with you. There’s a lot to be experienced outside of traditional sessions!
Some of the most valuable takeaways from your conference experience could come from the connections you make in the hallways between sessions, in the expo hall, or at the multitude of social events that will take place over the course of the four days. Take advantage of the other HR pros that are there; there is a wealth of knowledge to be shared beyond the official sessions. Talk to people. Make new connections. You never know how valuable they could be some day. Instead of just going back to your hotel at the end of the day, attend some of the sponsored social events; they are a great way to connect with people in a more relaxed atmosphere….and you may have a little fun while you’re at it!
Most of all, enjoy your experience. Good luck, learn a lot, and have fun! See you in the Sunshine State!
About the Author: Jennifer Payne, SPHR has over 16 years of HR experience in employee relations, talent acquisition, and learning & development, and currently works in talent management in the retail grocery industry. She is one of the co-founders of Women of HR, and is currently the Editor of the site. You can connect with her on Twitter as @JennyJensHR and on LinkedIn.
It’s hard to believe, but the 2014 SHRM Annual Conference is only about a week and a half away. This year’s location is right in the heart of tourist mecca Orlando, Florida, at the Orange County Convention Center, and runs from June 22nd to the 25th. Once again, I’ll be heading down and reporting in as part of the SHRM Social Media and blogging team.
One would think that the location alone and general ease of travel from most points to the Orlando area could tend to draw quite a crowd, especially anyone with an affinity towards anything Mickey, Harry Potter, or anything else Disney or Universal Studios related. But beyond the obvious entertainment value draw, hopefully attendees of this annual gathering of all things Human Resources will walk away refreshed and recharged with at least a few new ideas and a few new connections in their network.
This year’s general session keynotes, as always, are big name speakers who are brought in to inspire and motivate us as attendees to look beyond the day to day functions of our jobs and consider larger business and global issues and trends, and how we can be making a bigger impact not only as HR professionals, but as business professionals. I’ll be highlighting key points from each of those speakers: Good Morning America’s Robin Roberts, NY Times columnist and author Tom Friedman, CEO of Yum! Brands David Novak, and Former First Lady Laura Bush.
I also plan to hit at least a few of the concurrent sessions. These are where much of the practical tips, tricks, and lessons learned are shared, often by fellow practitioners who are or have been right there in the trenches with attendees. I’ll be sharing some of the highlights of those sessions as well.
One of the new and exciting components of this year’s conference is The Connection Zone, an evolution of what had been known as The Hive in conferences of late. The Connection Zone is a place for attendees to come to well, as the name suggests, connect. Within The Connection Zone will be the Smart Stage where 15-18 minute TED-like talks will be given on a variety of topics. I’ll be joining in the fun and speaking on “So I’m a Time Starved HR Practitioner….Why Should I Care About Social Media?” at 10:20 on Monday morning. Stop by if the topic interests you, or even just to say hi (there will be able Q&A and networking time after the presentations).
And of course, we can’t forget about the networking and social opportunities, which abound at a conference such as this. One that’s not to be missed is the #SHRM14 Social Bash, happening Monday night at the Hard Rock Café at Universal CityWalk. Back by popular demand after last year’s success, DJ Jazzy Jeff (yes, THAT Jazzy Jeff) will be once again spinning tunes at what’s sure to be the highlight of the conference social scene. And what better way to get to know your new connections better than dancing and singing along to all of your favorite party tunes together?
So if you’re attending the conference, be sure to engage in all of the opportunities available to you. Tweet along with the #SHRM14 hashtag; last year we managed to trend on Twitter, let’s see if we can do it again! If you’re not able to attend, check back here throughout the conference as I’ll be posting updates on what’s happening, and what’s being talked about. And follow the hashtag on Twitter for instant, real-time updates too!
See you in Orlando!
About the Author: Jennifer Payne, SPHR has over 16 years of HR experience in employee relations, talent acquisition, and learning & development, and currently works in talent management in the retail grocery industry. She is one of the co-founders of Women of HR, and is currently the Editor of the site. You can connect with her on Twitter as @JennyJensHR and on LinkedIn.
I have great opportunities to attend conferences both near and far from my home and my office and was lucky (pun intended) to fly to Las Vegas in April for a HRIS conference, and I took a few colleagues with me. Plus I had some alone time, and added on a few days for some R&R.
Some lessons learned, and maybe worth remembering when attending a conference, or perhaps to use while at work….
- Plan. Take time to plan out your agenda – whether for a conference, for a meeting, or for your work year. HR needs to think forward and become proactive. We have a continued rep of being very administrative and reactive, when we might possibly more positively affect the workforce when thinking and acting proactively. And sometimes, the best laid plans don’t work out, so gather a colleague, and simply,
- Talk. My coworker & I were in a particularly painful, boring session. I convinced him we needed to take a walk. And we proceeded to the pool area, in our business casual attire. I then pressured him into taking of his shoes and socks and just dipping his toes in the water. And we had a conversation. We articulated our perspectives about HR, about the conference. We coached one another. And quite possibly enhanced our work relationship through that conversation. Which leads me to the opposite of my first bullet point. Sometimes, you just have to
- Be spontaneous. Go with the moment. It’s Vegas. Get out there. Invite conversations with (sane) people. I talked with more one-on-one with conference attendees by striking up a conversation with them while waiting in line – at registration, for the elevator, at the pool, and at the lunch table. And gathered a lot of valuable information. And yes, I AM an introvert. Sometimes someone just needs to break the ice. Good conversation and networking will happen! To do this, you must
- Make eye contact. With the person standing next to you in line, with the hotel staff, with your server. Find out your server’s name, and use it. Smile. BTW, if you get extraordinary service, anywhere, leave your HR business card with the payment, and a short note. “Thanks for the extraordinary service. You were great today!” You may never know how meaningful that was to someone, but isn’t it a great surprise when you are complimented seemingly out of the blue? Pay it forward!
- Network and never turn down the opportunity to connect with an old friend, colleague, acquaintance, a LinkedIn connection, or meet a new contact. Networking is powerful, and connecting with others through work, school, conferences, & social media may not seem important, but it can add value to you, for you, and for others you serve. I met a race car driver and I got to see college friends I haven’t seen in 30 years. I was very blessed on this trip – I feel richer for having made the time to connect.
Hmmm, these all sound a lot like coaching tips when interviewing candidates. Don’t they?
- Plan before the interview – that’s being proactive. Read the resume and application, and plan the questions prior to the interview. Be prepared – candidates can tell if you are not. Sometimes, you need to engage the interviewee through
- Talk. Interviewers should not simply read questions off a page and record answers. Interviewers will succeed by engaging the interviewee and making the interview seem more like a conversation. Engage your team to greet the candidate & talk informally when they arrive. (Don’t forget to get your team’s feedback afterward.) And remember it is ok to somewhat
- Be Spontaneous. HR professionals do recommend using the same questions for all interviews for a position; however, there are times that an answer calls for spontaneity by asking a follow up question. Or waiting, silently, for the candidate to form an answer. And we HR professionals always recommend using
- Eye contact. We observe eye contact from the candidates. We need to be sure we are practicing what we preach. Not in a stare down, but while having a meaningful conversation, er, I mean interview.
- Network. Be sure to find out what the candidate knows about your company. Understand and engage them to determine how well they network! And perhaps they are sitting in the candidate seat because an awesome HR professional (like you) left their card for a great customer servant. How cool would that be?
About the Author: Dorothy Douglass is Vice President of Human Resources & Training at MutualBank, an Indiana-based financial institution. She began her career with Mutual in 2001 as Human Resources Manager, and is a graduate of Ball State University. She is proud to have been in Human Resources now for more than 17 years and is continuing to “lean in” and working to influence the “people management” side of her organization. She is passionate about managing and developing people; and I have yet to be bored in 13+ years in her current job. She considers herself fairly tech-UN-savvy, though has immersed herself in Facebook and LinkedIn. She’s still working on the Twitter-sphere & has goals to blog more in 2014.