Recently, I drove our newly hired COO around Southern California to meet the staff in our branch offices. The road trip served not only as a means of transportation to Irvine, Carlsbad and San Diego – it also provided getting-to-know-you time which included a no holds barred Q & A.
Eager to answer all of his questions about the company and its culture, the one questions that stuck with me most was his question,
What do you do when employees cry?
I loved this question because there was no pretense and because it came from a guy who just wanted to know how I handle tears. The answer is that I had never thought about it before.
I have, in my adult life, spent time worrying about my own emotional display during inopportune times yet I have never even once considered it a negative when an employee cries in my office. In my opinion, girls just cry, we can’t help it and it need not go further than that.
Then I got to wondering, am I alone in feeling this way? Do other woman managers think like this or are they put off by workplace whimpers? Who hasn’t watered up at least once in her career? Do I really handle it like I said I do, gently handing over a tissue box while conversation ensues?
The very next day someone cried in my office. No big deal. It happens to us all.
Photo credit iStock Photo
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